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September 2025 by Amy Huwe
Easy to get it and out, fast service
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September 2025 by Pete W
This store should be grateful for Amazon returns, if it wasn't for the for traffic from that I'm sure it would just die off. The people who work hate are slow and always in a terrible mood. They have no manners when dealing with customers.
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August 2025 by KaJauna Curtis
The customer service team was pleasant!
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August 2025 by John Heath
Terrible. I walk in, the only customer and the two girls working today (Tuesday August 12th at 10am) acted like I was disrupting their conversation and were rude. One of them then looked at the pre printed UPS shipping label and said that’s not what we scan. She cut it off of the box and said yea that doesn’t work and then literally walked away…ITS A PRE PRINTER UPS LABEL, YOU JUST SCAN IT.
So I went home then, printed the exact same label, stuck it to the box and went to the UPS store in West St Paul, where they scanned the label and I was out in 30 seconds with a smile.
Avoid this Apple Valley store. Never has there been a friendly person working there and the laziness is honestly impressive. Like holy crap, do your job. Scan the label.
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July 2025 by Amy Solinger
If I could give no stars for this business, I would. Kevin the owner is rude and uncooperative, and he won't take responsibility for mistakes his store makes. DO NOT give your business to this store. I question why UPS continues to allow him to use their name.
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July 2025 by Nick T.
Negative 10 stars more like it. Go to any other location if you can!! I tried to drop off a package that was labeled and ready, it was literally a drop off 1 minute past 7 and they said nope, you have to come back tomorrow. On my visit before this this they charged me $2 to put a piece of tape on my box.
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July 2025 by Nicholas Schaffer Walker
Can't contact anyone- went to a branch but they can't track the package because while they are a UPS store they are not a UPS store -
The ultimate run around - Done with service like this. If any store uses UPS - it's not worth the headache of ordering from them.
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July 2025 by KB
Teamwork is diligent, dedicated, and they keep the
Line moving forward, hard workers. Applaud their efforts.
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July 2025 by S ue
I highly recommend NOT supporting this UPS store. I needed to print a one page black-and-white document. The gentleman quoted me $.95 to email it to them to print. After they printed it for me, they wanted to charge me $6.95. I explained I was quoted $.95 and they would rather throw out the printed page rather than let me pay what they originally quoted. How tragic businesses like this exist!
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July 2025 by Varshitha Reddy
Staff working at ups are very helpful. Loved their service. Ups is great for returns.
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June 2025 by Art Life Redo
This place is always busy but Ashti took the time and answered all our questions when it came to getting a PO Box. She had to check with her manager about a coupon and even he got back to her right away. Excellent service!!
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May 2025 by Mike Engelmann
It costs $40 for a 2x2x3 box there… without shipping.
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April 2025 by Fuck Google
Since when does a shipping company charge to print off their own cables. Sad day when shippers charge you to print a label
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April 2025 by Oscar Sanchez
Worse experience ever
The manager of store started yelling at me for asking questions about a package from spectrum, I asked him to take it easy and show some respect for the costumers. He asked me to leave his store and refused to send the package. He stated that he owns the store and he will do what ever he wants. He is in the wrong business with that attitude.
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April 2025 by Tux Hattar
The Owner is rude and wants to cause problems with the police
