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September 2023 by Kris Langworthy
We recently bought a vehicle from Brau. Rob was great at helping us work through some logistics to ensure we got a great deal. He was patient with our concerns and questions, and made sure we understood what we were getting. Mark helped us get all the paperwork done in a timely fashion, even when the internet didn't cooperate. Angie helped us celebrate the purchase with a burst of her ever present joy and enthusiasm! Thanks guys for a great experience!!
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June 2023 by Tammy Trebesch
We love the dealership! Just purchased a new vehicle.
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May 2023 by Tonya Peters
Great guys! Good my car without a problem..very helpful
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January 2023 by Rachel Huls
The PEOPLE here are amazing to work with!!!
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August 2022 by Tyler Fairchild
This was my first and will be my only experience at Brau. THE ONLY reason it's 2 stars instead of one is because the Technician was knowledgeable and very thorough in making sure his diagnosis was 100% the cause for my problems. (Plugged cat, causing no start condition). That was appreciated.Management however, is a completely different story. My truck was only in that parking lot for 2 nights, which in that time the entire passenger side was keyed. I had just bought this truck 2 weeks prior and it was my baby. I photographed and took videos of the damage before I took the truck from the lot. I also called from the lot and notified Brau of the damage and requested they check the cameras. Well it turns out they don't have cameras. I was met with a very cold unsympathetic tone implying the damage was done before it arrived, though unable to confirm it.Well unfortunately for them, I was able to confirm it. I have photos of the truck on my home security as the tow truck picked it up showing no damage to the passenger side. Then I also met the tow truck out at Brau so I would have also noticed if the tow driver had somehow damaged it in the 5 miles he towed it . Though none of this matters to Brau. Apparently they don't feel the need to take responsibility for damage done to customer vehicles while in their possession on their property, even if proof is provided. The fact that they don't even have cameras monitoring where they park customer owned vehicles really frustrates me and their entire "not our problem" approach to the situation was unacceptable and very unprofessional.They didn't even offer to take a look at it or see if maybe it could potentially be buffed out.This place doesn't care about you or your vehicle.Take your business elsewhere.
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May 2022 by W Scott Kleberg
Great dealership. Local. Customer centric. Certified GM cars..
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December 2021 by Lorraine Neubarth
Customers for a long time. excellent service team. Will be our go to for sales and service.
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November 2021 by Jerod Spaude
Very nice staff, and so helpful too, recommended to any friends and family
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October 2021 by Reinaldo Rivera
Good Drive and great place.
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August 2021 by Nate Persons
Great family run business! Appreciated the great service on our first truck purchase. We will definitely purchase from here again for future vehicle needs!
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August 2021 by Spencer Anderson
Honestly the best car buying experience I have ever had.Rob was amazing! I called him from Utah ready to put a deposit down on a truck, and he said he had promised to show it to someone on Saturday, keeping to his word he put my offer of a deposit on hold to honor the appoint he had two days later.Two days later he called me first thing in the morning to say his appointment diddnt take the truck.I told him to pull the trigger and minutes later he had me financed at an incredible rate.So I scheduled to fly out to Minnesota and drive the truck home. I was flying in at noon, Rob arranged a ride to pick me up (an hour away!)Then our flight was delayed 7 HOURS. When I told Rob he offered to drive out to the air port personally and pick us up at 7:30 at night on a Friday night.We pulled up to the dealership at 8:30 at night and everyone was all smiles and hi fives. His lovely wife was even there to welcome us.He then even took another 30 minuites to make sure I understood every single feature of the truck.Oh and by the way, I got a great deal on the truck. I could not recommend this business any more. 5 stars! Thank you so much!!!!
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March 2021 by Jon Heezen
Great people to work with!
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February 2021 by Alan Forst
The recent purchase of my 2021 Silverado 3500 was a hassle free positive experience. The honesty and low pressure of the sales staff was very much appreciated. I live 40 miles from Arlington but the drive was worth it. I'd buy there again.
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February 2021 by Lindy Neikirk
Friendly staff
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December 2020 by Justine Buboltz
Very friendly staff, helpful and thorough. You have a happy customer!
