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“We were on a cross country road trip and got a rock chip. We called Austin Windshield Plus and they were able to squeeze us in. They were quick at repairing the chip as well as honest and nice. If we lived in the area we would no doubt use Austin Windshield Plus!”
“Wow is all I can say. I brought my truck in with major front end damage. The process was very smooth.They worked with my insurance. They did an epic job. They even cleaned my truck inside and out. So easy to deal with them in every matter. I truly will never take my vehicles anywhere else.”
“My husband's car was hit at work and with just recently moving to town we didn't have a body shop yet...we do now. We could not be more pleased with the quality work done on his Cadillac. It was finished in a very timely manner as well. Everyone was so kind, positive and informative. We sooo appreciate the work that was done! First class all the way!! You went above and beyond! Thank you so very much!!”
“Dave and Matt did a great job with my grandfather's recent fender bender and my recent major deep ditch incident! Negotiated with insurance for me, stayed on/ahead of schedule, and explained the things a "novice accidentee" wouldn't think of! My car looked happy and beautiful at pickup. When I get compliments on my car from strangers, they can't believe it sustained $8,000 in body damage! When you guesstimate how much body damage has happened, remember to expect triple that, because it doesn't take much damage to rack up a huge reconstruction bill!”
“Honesty, integrity, and fair prices, did I mention friendly. My rear window was all distorted from the window tinting. I was going to have the glass replaced today. Northstar called and informed me this morning that the tinting came off in one piece. After a reputable tinting place in Rochester said it could not be done. I am so grateful to you guys. I get all my car repairs done at Southwest Auto. I haven't had anything done at the Tranny Shop but they manage that as well.
Thank you!”
“Staff was great to work with, they were able to help me find / order the vehicle that I wanted.
Staff very helpful with familiarizing the vehicle to me.”
“These guys are the ones to get parts from in town. I'm a auto shop manager in Rochester, MN and was doing some side work on a family vehicle on a Saturday and had the wrong parts I purchased with another auto parts house. That place I called back and told me that's the only part they show and couldn't help me and basically gave up. This vehicle had a mid year change with parts so made looking up parts more difficult.These guys here were very friendly during the whole phone call, even went in the back and pulled parts and physically measured them and told me the specs over the phone so I knew 100% my parts were right this time. Most friendly staff and actually seemed like they wanted my business. I will continue to come for all my parts in the future. Thanks guys!!!”
“We were absolutely appreciative for the help the men provided when we unexpectedly stopped after our heat/defrost went out in 17° sleeting weather 7 hours from home (& hadn't reached destination). They didn't hesitate to take a peak & add the fluids we purchased. Thank you for taking the time to help us, & for the conversation (while we warmed up)! Very much appreciated!
Knowledgeable, helpful, friendly, honest, professional customer service and products needed in stock! Definitely support this business!”
“Brody Eckert helped my son and I put a new battery in his car. Brody was extremely nice and helpful. Brody never complained about the cold, he was talkative with me and never made me feel like I wasn't welcome or like I was putting him out by asking for help! Thank you so much for your help we won't forget it!”
“I visited Napa today to pick up a Bypass hose and I walked in I was greeted with a smile and a hello and I picked up my hose and the store clerk was very nice and quickly got what I needed and I left so I recommend visiting and seeing what they have to offer.”
“I did go to a different auto parts store and was totally ignored. So I just walked out and I have heard how good Advance Auto is, so I thought I'll give them a try. I was treated so wonderful there! The employee, his name was Dan , Right away greeted me and asked how he can help me! He was so helpful and friendly!! I will definitely be doing all my auto needs there from now on!! I am telling all my friends and family to go there to!”
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“Mitch and the team do fantastic work and always manage to get our vehicles scheduled in a timely manner. As an automotive enthusiast, I have very high standards, and they consistently meet them. Highly recommended!”