O'Reilly Auto Parts store #1841 in Austin, Minnesota, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums, and provides a free Loaner Tool program for special tools needed for repairs. The staff are generally knowledgeable and helpful, often going out of their way to assist customers, as one customer highlighted when a staff member quickly helped with securing a spare tire. However, experiences with customer service can vary; there was an incident where a customer’s broken part was refused exchange due to lack of proof, and the store manager was perceived as rude. Despite this, the store maintains a good reputation, with many customers appreciating the availability of products and prompt service, often ordering items that arrive quickly. Overall, O'Reilly Auto Parts in Austin is a convenient and well-equipped store with friendly staff, though occasional service issues may occur.
People know there's nothing they treat you good that's good that's all matters
July 2025
Helpful and a good attitude despite me showing up 15 minutes to closing. It's their job I get it, but they were still polite and I respect that. There are plenty of workers that aren't, so when people are doing their job I appreciate it.
September 2022
Tim waited on me and is friendly and knows alot about parts .
