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January 2024 by Mike Modrow
I stayed in an extended stay King suite. The room was great I am staying there again this coming week. They're breakfast is good compared to others. The only thing I would change if I could would be a bigger trash can, and I think they should empty my trash everyday, replace the towels as needed. I really enjoy if a hotel comes in and tidies up and makes the bed everyday but I understand that's not possible all the time. So every other day would be great.Rooms: Like I said in my other comment. The room was great. I love having a separate place to sit and relax and not just the bed.
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December 2023 by Janaye Droske
It was nice they let me check in a little earlier then I planned.. very nice service at the check in desk.. the room was very nice except for a few stains on the pull out couch bed mattress and the blankets on the actual bed.. but other then that room was very
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November 2023 by Jonathan Nissly
I stay here 2x a week. Always a great experience! Best hotel in Austin without question. The staff is very friendly and attentive!! Nice rooms and clean!!
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October 2023 by Rebecca Miller
Rooms were bright and clean. Breakfast was typical but well-stocked. Staff was very friendly...will stay here
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August 2023 by ludovit bakic
Excellent experience with lady who checked me in!Rest of the hotel
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August 2023 by Bari Spears
Only a few minor issues but overall a great experience. Made friends with the staff. Our company prefers this hotel and I can see why. Breakfast was decent with many choices. Rooms were nice and quiet.Rooms: Beds were comfy and room clean.Walkability: You can walk to about anything you need.
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August 2023 by Michael Landon (Mike)
The hotel is newer and very clean! They are pet friendly, offer an indoor heated pool, laundry facility, gym and business center. Overall the customer service was great, the building felt safe and the atmosphere was wonderful!
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August 2023 by Josh Dreyer
Nicer, clean, newer hotel. Sort of is what it is for the area, but if needed - we'd stay there again.
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July 2023 by Michelle Aslagson-Klimek
Clean, newer hotel. The night staff was very attentive and kind. Our rooms were clean, beds and pillows were comfortable. Bathroom was clean. Pool and area was clean. Comfortable temperature. Small area out back to sit and visit was nice. Not all hotels offer that. They had frozen pizza and a pizza oven, which we used so we didn't have to leave for supper. Coffee 24 hours (which is great for me) we would definitely stay there again.
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July 2023 by Jordan Holmquist
this hotel is clean, quiet and relaxing! reception is nice and helpful, and they were on top of keeping the complimentary breakfast stocked and organized. you couldn’t hear the neighboring rooms or people in the halls at all. the pool was warm and clean and overall was a great relaxing experience staying
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April 2023 by Dan M.
I stayed here for a few days and will comment on the breakfast only.The breakfast options were decent. They had cereal, pastries, bagels, fruits, and waffles available every day. Regarding the hot options, they usually had some sort of egg as well as some type of meat. I had a cheese omelet that was alright. I was actually surprised to see cheese present as I thought it would just be a folded over egg. I also had sausage patties and biscuits and gravy. They were decent as well. It was what one would expect. Will I go back? Yeah, sure.
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April 2023 by Steve Powell
Location was great, room was spotless and quiet. Only complaints would be that the shower head was rather bizarre and could have been better and the breakfast was frankly terrible. Some weird previously frozen egg/cheese omelets and bacon were the primary. There were waffles etc as well but didn't make up for the eggs. Would still absolutely stay at this facility again though.
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February 2023 by Alex Gamino
The hotel was very clean and the staff was very friendly but what stood out was the gentleman at the font desk Raul went out above and beyond to help me about the condition in this state to keep me safe on the road because I'm a truck driver , and you can park your big rig on the street will come back again thank you for your hospitality.
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February 2023 by Prayer Warrior
Staff party with guest in none professional ways.there was loud music going past 3a.m. also staff was in a domestic fight and police was called.very unprofessional.breakfast food was good ??. CEO of the company needs to put better people in charge of this place.employees are to complacent with not following protocol. This could be a five star place with the right managers.
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January 2023 by kodie koster
This hotel overall has always been very nice to stay in until my most recent visit i was charged 3 times in a day to our credit card an was told that it wouldn't go through an it was a pending charge the first night by thier manager. But then i woke up the second day of my stay an proceeded to go to speak to the manager yet again by then i was furious ahe told me she saw what happened an would fix everything an by the end of the day an i would be refunded. So i took there word for it an went on with my day an assumed it would be resolved like i was told. After coming into the hotel later that night an going to bed i woke up ready to leave an hopeful that everythung was refunded as i was told but no i checked an nothing yet again was refunded so i went yet again to speak with there employees an the individual working told me he refused to call his manager an said i was lieng to him an refused to help me at all so i tild him to call the manager an he said no to that as well he then proceeded to yell the managers number from the other room an said thats all he could do for me so i simply told him that this was ridiculous an i would be in touch with his manager an regional manager then after leaving there hotel i finally recieved the refunds much much later that day an was told by there manager she was sorry for all the inconveniences.
