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March 2024 by Scott N.
Went in for a flat repair and was greeted right away. Staff at front desk were swamped with customers but they still greeted customers as they entered. Evaluation of the tire was done in about 25 mins from time I entered to inspection. Given customer count at time I felt this was reasonable. They upsell services but don't make it feel like you have to purchase.
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March 2024 by Jill Kinsley
The only place I go in town for tires. Awesome prices and the customer service is amazing. Very trustworthy!!
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March 2024 by Jon Kuskie
I was easily able to make a next day appointment to swap out winter/summer tires. Mitchell, Tanner and Jeremiah were all incredibly professional, efficient and knowledgeable about all things tires and pressure sensors. I knew I was in great hands and they turned the whole job around very quickly. The entire Team here at Discount Tire are absolutely the best and I am so thankful that I can trust them with all of my vehicles!
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March 2024 by Jeff Bulger
When you rotate tires the sensors need to be reset. Please work with your employees so they know how to do this!
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February 2024 by Vince
They've been helpful each time I've needed services.
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February 2024 by Elijah Schwarz
Update I was wrong! My apologies!
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February 2024 by John Charron
Awesome. Thanks for all your help
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February 2024 by Cindy Birchem
On vacation and all I needed was air in my tire. Told me I need a new tire. Didn't have one which was great because I wasn't buying. They aired up my tire and got me on my way. Super nice staff.
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January 2024 by J L
Incredibly grateful for the team at Discount Tire on Glory Road in Baxter!! I was in town visiting family for the holidays. Driving back to the airport, in a rental car, I picked up a huge screw in the tire! I didn't have time to wait for a rental replacement and their recommended repair shop was 30 miles away. The tire was falling below 20lbs and would not make it. I happened to be very close to Discount Tire and Cosco. I called Costco first, since I am member, they indicated they could maybe help us in four hours. The Discount Tire team immediately said they were happy to help. They were clearly extremely busy that day, the lobby was full, but the staff quickly got me in, repaired the tire, and got us on my way to the airport to catch a flight. So thankful for this team and they have earned the business of my entire family!!
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November 2023 by Matt Juntunen
These guys hustle. And they have a great attitude. Hope corporate takes care of them once winter tire season is over.
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November 2023 by Brooke Valenzuela
Bought new tires in Minneapolis in 2022 and having a slow leak- Kevin explained everything and got me right in. The tech fixed it and sent me on my way free of charge. Everyone was very personable and efficient. Hardly what you expect these days - thank you very much!
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November 2023 by Alyssa Wood
Update: Chris did go over and above when I paid to make things right…Original review: I ordered my tires and rims 2 weeks ago. They were supposed to call when ready. This never happened. We finally called and Jared who set me up never called, the tires had been sitting there. My husband talked with a Chris who said to come in the next day and they would work me in. I arrived today at 10am. I checked in, told the person the situation It is now 12:30 and I had to go get mad to get them to pull my car in….this should have taken no time since the tires were already mounted on the rims just needing to put them on and take summer tires off.I live almost 2hrs away to come to you guys and will NOT recommend this business to anyone.After I told Chris I was making a review he came and wanted to make it up to me. Yeah no thanks. Only reason I gave 2 stars is because I like the tires
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November 2023 by Keith Wilson
Best place to get tires, super people in customer service and super technicians!
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September 2023 by Rich Wieber
Horrible website won't make appointments or pay. Website also said it had my tires in stock but did not. I called and spoke to manager and he said that he turned the appointment thing off because he is too busy, also said that my tires were not in stock when the website said they were in stock. the manager kept placing blame on Corporate. I have been going to discount tire for over ten years and have NEVER had problems, very frustrating.I would not recommend the Baxter location and I would think seriously about getting rid of the manager if I was Corporate.As a customer I felt like I was bothering him. Never been so disgusted with a company!
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September 2023 by Christina Diaz
So nice and fixed my tire right at close. They saved me from haveing a really bad night.
