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February 2024 by Rich Palmer
Exactly what you would expect
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February 2024 by Tammy Watson
I'm not a big fan of this store! Went in looking for a water stock tank. The first person sent us to hot water heaters. The second person sent us to Fleet Farm.Went out to the garden center and found them, and I needed 7 they only had 2, so I went to the pro desk and was told they could not order because it is out of season. Probably won't be going back.
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February 2024 by Carrie Prosser
Good selection, terrible customer service… it seems to be severely understaffed.
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December 2023 by Michelle Lambert
Michael, a customer service person at the Home Depot in Baxter, helped me this afternoon. Yes, there's more. lolI'm already tired of the holidays this year. While out running errands, I had to stop and pick up some pipe joint compound. I had the absolute pleasure of meeting Michael, as he was the person who took care of my purchase. Nothing was out of this world crazy or particularly super fantabulous. He's simply a super nice person who took the time to treat me nicely and with respect.Cheers and have a very Merry Christmas, Michael! Thank you for making my week!
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November 2023 by Michelle Rothwell
We went to get ideas for prices on the items we need to start our home remodeling and we were pleased to see they had everything we needed. We were looking for insulation, gutters, closet system, paint, windows plus more. Everything was there. We will be able to remodel our bedroom for around $2,000 dollars.
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August 2023 by krystal obar
The store is clean, and employees are helpful. Gone many times for hardware and other supplies. I love looking at their plant section. They all seem very healthy and well taken care of. My husband is very handy and loves this store. When we moved into our new home, he began fixing things like the dryer outlet, and this is where we went. The lady helped us find the aisle in less than 5 minutes and brought us directly to the part of the aisle with the parts we needed. He has begun making/forging his own knives and swords, and this place has everything! We've fixed so many things with tools from this store, and we continue to go back at least twice a month as we continue to fix/makeover the house! Thank you for being in business and for having a great staff! I would HIGHLY RECOMMEND!!!!
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August 2023 by william baldwin
Today, I was having a difficult time placing orderOn-line. I am a frequent curbside Pro member and rarely have issues. I called in and was immediately transfered to Samatha at the Pro desk. She was extremly pleasant, professional and took my order over the phone. I hope Home Depot realizesthe value of this employeeand is able to use her attitude and performace as a guide to all your employees. She's a gift!!
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August 2023 by Spooky Splendor
I love that they have pick up now. The employees here are super nice, especially Tony who I met a few weeks ago. He was so attentive and seemed to love his job.
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July 2023 by Misterswissarmy
Couldn't remodel our INN without them - thankful for their products and building supplies.
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July 2023 by Jen W
One of the best places in town to get flowers for their variety. I have an area at my house for flowers thats mostly shaded. I could not find flowers that thrive in mostly shade areas anywhere else but home depot had a pretty big section. The staff in the garden section is very friendly and knowledgeable. We had the pleasure of having Annabelle help us. She was very helpful, friendly and talkative. I will be back for my other gardening needs.
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July 2023 by F
This new rules you all have to keep the loading zone lock and not let people use it to load they’re heavy stuff is not right!! If you want to control the ones that abuse’s place an employer to ask them to leave and control it. You have many employees at there that can perform this task effectively!I’m should not have to be a contractor! To use the loading zone specially if I’m have a long trailer. Besides I’m never get help and if I’m do they all come after I’m loaded myself because I’m can’t wait 30 minutes for them to show up! Besides I’m only can load my stuff outside of loading area.Whoever implemented this rules I’m don’t know what is thinking!! Definitely I’m will consider to go somewhere else and pay more then! Because customers service is declining in this hope DepotAnother observation you are hiring people that are not help and are in a bad mood or what is going on in their cell is more important, they get upset if asked for help to load heavy stuff.These incidents has been happening several times already.Very dissatisfied and disappointed. If I’m could remove the one start I’m clicked I’m would!! This goes to the management or whoever is doing the hiring too!
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July 2023 by Audrey Casavan
I love that they have items in there store you can just grab and go. You don't have to go out to the yard and try and look for everything when it comes to Lumber. I also love that they have self checkouts.
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May 2023 by J Mil
Absolutely horrible! Went to order a will call on cabinets and flooring. The associate cleary hated her job. I can't even count how many times she roller her eyes while she was helping me. Still ended up taking my order to a different area after she was done complaining. Then went to pick up today, well after the time they said ir would be ready after. The order had not been pulled yet or prepared. The flooring should have been on a pallet and wrapped for the trailer and we ended up hand loading each box. I'm not sure we came across a single person who wanted to be there or help anyone. 1 star is really more than deserved.
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May 2023 by David M.
Jim at the Baxter Home Depot found me in the plumbing aisle and volunteered his assist. He smiled and knew what I needed and where to find it. As I continued shopping, I heard Jim continue to volunteer his help to several other customers. He is pleasant and quiet and knows his stuff. I've worked construction for a couple decades. I've encountered dozens of Hone Depot employees. Jim is the best of the best.
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May 2023 by Bryan Lecy
Went in to buy 5 Branden Arborvitae shrub an employee told me they were 25% off. When I got to the cash register they were not and when I ask they made a huge deal out of it even when the employee admitted to his mistake. The three ladies employees were very rude and disrespectful and making it look like I was trying to screw them over. When I said three timed I don't care as I was going to buy them any ways.I will never go back to this Home Depot. I'll stick to Menards better customer service.
