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January 2024 by Kent DeSautel
Damon Kelsey at Lake Country Toyota did a great job working with us on the purchase of our new Toyota Tundra. He did a great job on explaining all of the features and had great follow through.
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January 2024 by Terry LeDell
In January 2023, I stopped at Lake Country Toyota to put in my request with Dan DeShane for a 2023 Toyota Prius XLE AWD in SuperSonic Red. I checked in with Dan every few weeks. It was going to be a long wait. In the fall I moved to Florida, but still continuing to checking in with him. The local dealers in Jacksonville were no help even chuckling at my request.In October, I flew to Brainerd to pick up my wife's 2010 Prius. Just before I was about to leave, Dan called with news that the car I wanted was on its way from Japan. Shayla Kelps was assigned to work with me on the shipment and delivery of the car. She kept me updated on the progress and made sure I provided all the documentation for taking delivery and to title this vehicle in Florida. I flew back to Brainerd, met with Shayla who took me through a “get to know your Prius” session making sure I was connected with my phone for the drive back to Florida.A day later I managed to delete my internet connection with Toyota. I came back to Lake Country and since Shayla was off that day, Cally Kempenich offered to help me restore the connection. Plus expanded on other features and setups. Thanks to Cally I was ready for my long trek back to Florida.There were two accessories left off the car at the point of entry. The service department got these parts in an overnight shipment, installed them the next day and made sure the catalytic converter shield was also installed.This is my second vehicle I have purchased from Lake Country. They have serviced my 2007 4Runner and 2010 Prius for the past 10 years. I tend to keep care for 12+ years. Great service department and great sales group. You can't go wrong.
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January 2024 by Jake Hintz
Recently purchased a used truck from Lake Country Toyota. Couldn't recommend these guys enough. They went above and beyond my expectations and helped fix minor issues after the purchase. The buying & trade-in process was also very quick and easy.
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January 2024 by anmar alshatarat
Very happy with my new car purchase from Lake Country Toyota, excellent customer service from Sales Consultant Cally Kempenich where she help us from the first day until the car delivered and keeping us updated about when the car will arrive and all options we have. Love my new Toyota Corolla Cross and would definitely recommend and do business with them again!
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December 2023 by Brenda Roberts
I bought my Highlander on November 25. My experience was positive from when I entered the building until I drove off the lot with my new vehicle. The amount of time it took for the transaction was more than reasonable. Damon Kelsey was professional, attentive, and respectful of my time and concerns. He kept me updated on the delivery status and called me as soon as it arrived. Damon explained and demonstrated the features of my Highlander and helped me pair my phone before I left. I will buy again from Lake Country Toyota in the future.
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December 2023 by Lori Toenyan
Shayla Kelps did an awesome job finding me the car that I wanted and keeping me up-to-date throughout the whole experience. The managers at Lakeland Toyota also went above and beyond to get me the car that I desired. Thank you!
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November 2023 by Sophie
I recently purchased a used 4Runner from Walser in Bloomington and it had some issues with the wheel shaking at high speeds that didn’t get caught on the dealership’s inspection before I purchased it. Lake Country Toyota got me in for an appointment, completed an alignment, and balanced and rotated the tires so that it drives good as new. My service representative was super helpful and made the experience a breeze. He was really great to work with. You can tell Lake Country takes care of their customers and wants them to have a good experience buying and driving their vehicles.
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November 2023 by Andy Lehmkuhl
Cory Wellman(Salesman), Dan(New Car Sales Manager) and Bob(Business Manager) were all great to deal with as always. Cory is very knowledgeable, honest and transparent and during the process. This was our third vehicle purchase from Cory and Lake Country Toyota. Great car buying experience, highly recommend them for your next vehicle!!!
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November 2023 by Andrew Lokken
After contacting 8 or so Toyota dealers near me to find a GR86, i got the same response from each one wanting a deposit to get put on a waiting list and before they would even help search for the exact trim/color i wanted. I expanded my search and found one on their website that wasn't available but Kole helped search for the exact trim and color i was looking for, all without "requiring" a deposit to even search. I'm glad i found these guys and was worth the drive as i was about 100 miles from their location, would recommend them again for anyone looking, especially Kole, he took the time to get it right and was helpful throughout the whole process with constant updates on delivery information. When the car came in i was in and out pretty quick with no pressure from their team. i have been in and out of many dealers over the years and this is the way they should all operate.Look up Kole Gifferson-Woodwick, he was great to work with!
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October 2023 by Meggin Griffin
Great experience buying my 4Runner. My salesperson, Shayla Kelps, was fabulous! The service Shayla provided was personalized and she didn't make me feel intimidated, like you sometimes can when going into a car dealership. Highly recommend!
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October 2023 by Brianna Roosdett
I spoke with Randy in sales he was very helpful in getting my loan application approved before I showed up. Very fast and friendly service from everyone there! Bob from financing was honest and efficient! So far happy with my purchase
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September 2023 by Rick Pinnick
Outstanding Customer Service. Callie is a delight to work with. Synced our phones to the new Corolla and worked through the techie stuff with us. Bob L, in Finance, was great to work with. Ensured all of the cost details were clear and understood. We strongly recommend Lakes Country Toyota.
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September 2023 by George Dramdahl
Really great service and follow up by Cory on the purchase of my daughter's Prius. Cory was very nice to work with. We will definitely contact Cory for our next Toyota. Cory, thank you so much.
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September 2023 by Andrew Bickel
Working with Kole Gifferson was spectacular! He helped us explore options and vehicles until we found the right one. He is knowledgeable and friendly! Loving our new Camry, fourth one we've had, and fourth vehicle we've bought from Lake Country. Quality product from quality people!
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September 2023 by Brett Holmen
My wife and I just purchased a 2023 Toyota Crown from Cally Kempenich. From her following up to our inquiry about the vehicle all the way through delivery, Cally was prompt with communicating updates. She was extremely helpful and knowledgeable with our car. I've never had a more pleasant car buying experience! Thank you Lake Country Toyota and big thanks to you Cally!-Brett
