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November 2025 by Chad Price
Our experience with Jerry was wonderful and refreshing. He was very polite and asked the right questions to figure out what our needs were. We felt like he was trying to help us find a mattress instead of trying to sell us a mattress.
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November 2025 by Margaret Herzog
Jerry was awesome! Very patient with all my questions.
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November 2025 by Casey Vogt
Very clean store, very friendly service, no pressure type of service, good parking, staff that knows what they're talking about and are extremely knowledgeable in the products. I would definitely recommend this store to anyone who is looking for a new mattress.
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November 2025 by Angela
Very nice in accommodating
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November 2025 by Bobbie Borg
Jerry was great to work with! Delivery was quick and highly professional. Highly recommend purchasing your next bed from Jerry at Mattress Firm Baxter!
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November 2025 by Nathan McCullough
Always great customer service when I go in this store. When I need a mattress I will be going back here. Bought a pillow today.
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October 2025 by Rick Kuehlwein
We looked at Slumberland and Ashley, prices were comparable, however your salesman was the most knowledgeable. He answered all of our questions and explained everything very well.
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September 2025 by Lynden Johnson
Great people to work with. They work hard to meet your needs and are very knowledgeable
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September 2025 by Jere
Nice service. Mattresses need to be cheaper nowadays, ever watch how it's made. Not much to it
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September 2025 by Patricia Johnston
Jerry was knowledgeable but not pushy. I feel like I got a fair deal and look forward to delivery of my mattress.
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September 2025 by Shari Cossette
I was allergic to the first mattress I purchased. I was all swollen up. I aired out the room every day for over a week and slept in another room. I slept in the purchased bed for one night and was all swollen up. I went back to the store and Jerry is letting me return the mattress and purchase a different brand hoping that I will not be allergic. Hoping that whatever was in the first mattress will not be in the new one. Right now, waiting for the return and the new mattress to be delivered next week. My rating is not related to Jerry, but only the affected mattress. Jerry has been very helpful and I appreciate that.
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September 2025 by Paul LeBlanc
Jerry at Mattress Firm in Baxter could not have been more helpful. He was able to complete my order in just a few minutes, which made such a difference in my day.
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September 2025 by Pam Boomgaarden
Excellent service
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August 2025 by Scott Johnson
We had a great experience with our salesperson Jerry in the Baxter location. He was knowledgeable and took the time to help us make the right decision for us and our special needs son. Only negative feedback is the store was horribly dirty. The floor looked like it hadn’t been cleaned for quite a while and bugs in the very dirty windows, just not very appealing.
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August 2025 by Lori Olson
We bought a bed from Corey a few months ago and we were extremely happy with his help. We were the only ones in the store that night, so we got his total attention. A little while later another couple came in. He politely asked if we would mind if he went to say hello to them quick. We told him of course, that's fine. Pretty soon more and more people came in while we were trying different beds. He always came back to us and apologized. So it turned out to be a busy night but Corey was very professional and friendly. We're very happy with our purchase.
