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August 2024 by Shawna Reigel
These girls at this branch are the best. I really appreciate them remembering my information and not asking me for my ID anymore as well 😍
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June 2024 by Sherrill Neese
Nice branch of MCCU. Friendly staff. We used the drive through. Once we figured out which line we were supposed to use :-) everything was smooth as easy. We will be back.
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May 2024 by James Milloch
Great fast friendly service 😁
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May 2023 by Shirley A. Seelen
The staff at MCCU Baxter have been so patient, understanding, helpful, kind, professional, and treat me as if I’m their only customer. They take time to listen to help me achieve what my needs are, explaining the process as we go along. ⭐️⭐️⭐️⭐️⭐️ all the way!
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July 2022 by Isaac Hawksworth
We’ve had a great experience every time we come into this location to do our banking. It’s informal and friendly but they still get the small stuff to big stuff, deposits to loans, done quickly and effectively. They come highly recommended. Very adaptive to the customers needs which is a welcome change from other banks.
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July 2022 by RiverNormal7 •
I had a check I needed to deposit and I called before making the 2 hour drive to make sure There was someone there able to sign it and they said anyone was able to so I made the 2 hour drive just get told no one was there and they can’t till tomorrow. This was at the Baxter location.
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July 2022 by Tanner Murray
Great service, even provided snacky snacks and beverages!!
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July 2020 by Mary Johnson
Exceptional service with incredible rates! Love their new video banking app!
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January 2020 by me me
Partially my fault, I realized I had not received bank statements for months. I also then realized my ATM card had expired over a year ago, with no new card sent from MCCU.
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September 2019 by Douglas Rogers
Horrible customer service and charges you to pay your loan. Had them for a week and refinanced
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August 2019 by C B
Bank pulled my credit from all three agencies in error without need. They then refused to correct the error so now I cannot get the negative marks removed from my credit report. TBNT.
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October 2018 by Lauren Jeziorski
I had a car loan through Members (which they just sold to Regional Acceptance Cooperation). Throughout my loan period with Members, it was a nightmare. They charged quite a bit for online payments and didn't have the capabilities of allowing me to view my statements online with their website, unless I also had a checking/savings account with them. On top of that, they didn't send a a monthly statement by snail mail or Email. So the only way I knew my balance was to call the automated number. The people were not empathetic or kind to deal with, and didn't understand any of my frustrations with their company policies. I wish I would've paid more attention to the workings of this company before I agreed to sign a loan with them. Being young and doing things for the first time has its disadvantages. There are much easier ways of banking that allow payment making stress free!
