Menards is known for having great prices and the best prices for many products, including some unexpected items. Their infamous rebate program is also noted as a deal. The store offers great service, with associates providing awesome customer service by offering help, looking up information, and assisting with loading purchases. The app and website are helpful for locating products.
However, experiences can vary. Some customers report needing to be prepared to return items that are not up to par, though the store is very good at taking returns. There can be inconveniences, such as a limited number of handicapped scooters sometimes being misused, causing discomfort for other shoppers. The atmosphere can also feel overly watchful to some, and checkout experiences may feel rushed, with cashiers moving carts aside for the next person. Overall, it is a place with great prices and generally great service, though some aspects of the experience may depend on the day.
Menards... thank you for years of great customer service, a trustworthy rebate program, and of being there for us. Even when things go wrong, you do your best to make them right.
September 2026
I have been purchasing items from Menards for many many years. Extremely happy with their service and their materials.
