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January 2024 by Rebekah Geschwill
I never have had a good experience here. Every single time I have had to change my insurance for my car loan or change the payment type for said loan, they say they “complete” it and “everything is good to go.” I moved out of state, changed insurance and called them right away to get it switched over. They said they received and updated the information so tell me why I receive a letter in the mail saying I don’t have insurance?! I have went to the location multiple times and have called them several times when I moved out of state. Their employees need to be better at handling this information and entering it when they say. If you can, do not have your loan here because the staff are incompetent. If I could give zero stars, I would.
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December 2023 by Nathan Walberg
Canceled my card in April didn't send a replacement now card won't work and can't get me a new one for awhile. Suggested I drive to bank everytime I need money. When I need card it doesn't work if it's fraud goes right through no problem. Don't bother trying to buy crypto it will never work.
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December 2023 by Adam
Can’t afford to having this bank take advantage of me anymore. It’s costing way too much and after nearly 25 years at Mid MN I’m having to switch. Wells Fargo offers $300 for people to switch to them and they’re way more accommodating. MMFCU, workin’ for profit not for people
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August 2023 by cory huff
Best bank in Brainerd and Baxter area. Very friendly worker and never have a problem with this bank
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August 2023 by Jessica Buchite
I've only been into this Mid Minnesota Federal Credit Union location a few times, but both times have been wonderful experiences with awesome customer service and the friendliest of employees. Speaking as a lifelong member, I am consistently pleased with MMFCU's overall operations and would recommend them to anyone looking for a great financial institution! I find that this location is very easy to access and the building is large, clean, and bright.
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May 2023 by J D
Best service ever, i had banked elsewhere for years. My previous bank would not give a small loan, mid minnesota gave my 2 loans 1 personal and 1 vehicle loan. I have now transferred all my money to them and will only do business at MMFCU from now on
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December 2022 by Michael Samuelson
I have never had such a nice banking experience all around. Everybody from the loan officers, front desk staff, and counter crew have been very friendly and helpful. Highly Recommend
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September 2022 by Rowdy Yates
Don’t bank here, online banking sucks, most the ppl that work there are rude.
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July 2022 by Terra Guetter
Lovely people and very helpful I can't say how wonderful they are A+A+A+
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June 2022 by Derek Stempf
Great credit union! Katie was super helpful and friendly. We felt welcomed and accommodated.
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May 2022 by Olivia Vogt
No starts at all. Absolutely horrible. Went to pay my car payment with a certain amount, after counting it multiple times before handing it to the teller. As I received my receipt, it said I only gave a hundred less than what I gave! Went to talk to the supervisor and they said they recounted the till and it only equals out to be what the teller had put down. At the window, the teller asked if I even wanted cash back ( after paying more than my car payment) and I asked for it to all be put on there. At the end, I still had to waste another $80 just to make sure my car payment all equaled out. Absolutely disappointing.. would never recommend this bank.
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December 2021 by Esther Rosier
Great people and great service
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November 2021 by Kailynn Heide
We had a great experience talking to Amber at the Baxter location about some concerns we had. We really appreciated her assistance. However, we had called the location twice before deciding to head in. The employees we talked to on the phone were very dismissive and cold. Unfortunately, I can’t recall their names. But, again, Amber was very helpful.
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August 2021 by Pete Goetze
Nice people
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November 2020 by Jess Katherine
I had a fabulous home buying experience with the help of
