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September 2023 by Whitney Peterson
Brought our bus in for an inspection. Everyone was very helpful and friendly. Will definitely be bringing our bus back for any work we need done.
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May 2023 by Phil Waxon
Great team to work with!
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April 2023 by Matt Erickson
Bought an 09 Jeep from mills ford with a 130k. And I dont think there is a competent mechanic in that whole place. We’ve had the Jeep for a month now. And we had the check engine light come on only 20 miles out of the lot. I’m guessing they have a “check engine light clear boy” working there or something. Well In the first month of owning this vehicle I’ve had to replace the spark plugs and spark plug wires due to arching on the outside of the wire. Had to replace a valve cover gasket do to an oil leak. Had to replace the catalytic converters that got ruined because of the spark plug issue. )And I’m no mechanic. But i found these issues within the first 2-3 weeks of owing this vehicle) And now the transmission cooler is leaking fluid. It’s 1 thing after another. And we bought a vehicle that was priced appropriately if it was without these issues. We definitely paid enough not to have to deal with this. I would be aware of buying any used vehicles from this dealership. As it seems like the mechanics here got there certifications from the back of a cheerios box.
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October 2022 by Jodi Johnson
Horrible customer service, No one returns calls. Bought a Explorer and was not told there was a problem with the windshield wiper at the time of purchase, Was told by the sales man it was probably reinstalled wrong after it was detailed before purchase(which was also still dirty) come in to find out that the needed to order parts. Ive called over 10 times with only one response. Went in for an oil change and was told by the service manager that he’d call around and see if he could get the part from another dealer (3 weeks ago) and never heard back. Called 3x today and was told my call was a priority and have no response, Also made a special trip to pick up my license plates after calling the day prior to verify they were that and was told they would be there by 10 am, I stopped at 3 and no plates, waited for a courier that was running them right over and then told they would not be arriving that day. Will never buy here again.
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September 2022 by Cheryl Blake
Just cuz we never give 5 stars to anybody
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December 2019 by Ramona Johns
My friend and I had rented a car carrier in Bloomington MN to transport my car back to Bloomington upon getting to Baxter MN we discovered that the tire strap on front passenger side was for the most part frayed and absolutely too dangerous for the 2 of us girls to trust our ability to get it secure . That is how we found ourselves at Mills RV Repair and met a very nice and helpful young man name Michael who works as a technician there he was able to get the strap secured and should be commended for his kindness and support by making sure we had a safe trip back ! Thank You so much for all your help ❤️. Ramona and Danette. 11-22-19. Danette is the proud owner of a 2016 Ford F-150 and couldn't be happier with it. Happy HOLIDAYS. !
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October 2019 by Greg Wiegand
Waited about 20 days for RV to get fixed and was way over priced.
