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December 2023 by Shieka Cook
The bus driver is rude and literally interrupted my statement about my child being a victim of being bulling by a student, and his parents totally acted as if she were a victim when my child and my self are. Called the police and violated my human rights by not listening to my reasoning let alone explain my child's mental health and to be aware of what was going on On her but she says and I quote "Don't you raise your hands while I'm talking!!!!! "When she interrupted my complaint about another student and his mother requesting my child to have an assigned seat for fault of not her own and false statements made by a Caucasian mother about my child which makes me know it's all about a race due two my children being the only 2 black kids on this bus a very very low African American percentage in the area and now want to male it about other kids crying on the bus because went from calm to upset from feeling like I'm a scum on this driver shoe how rude to not listen to a parent concerning her child's mental health safety and well-being now im accused of disorderly conduct because why my family life NEVER MATTER TO THE BUS OR COUNTY OR SCHOOL DISTRICT!!!!!
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September 2023 by Amy Keller
Useless
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September 2023 by angie mundt
I just wanted to report that my experience calling their office was completely different from some of the ratings I read here! The woman I spoke with was as kind as could be and more helpful than she had to be!!! Furthermore, the driver of my son’s bus was absolutely wonderful and friendly and made my son’s first long bus trip so much more painless than we ever imagined! THANK YOU!!!
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June 2023 by Dillon Burge
My son was assaulted and choked by a kid in four grades higher than him. And this school bus service refuses to do anything about it and continues to allow the bully on the bus
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February 2023 by Grove Ktytor
Terrible school bus service and customer service
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February 2023 by Margaret Ktytor
Drivers drive right past your house when you're waiting for your child. No one in office answers the phone. If I could give them 0 stars I would. Seems they are great with private parties but don't care about child safety!
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February 2023 by Marshall Garbe
AT LEAST 2-3 times a month the bus isn't running routes. This is extremely inconvenient as my child rides the bus for a reason, and due to work I'm not always available to drop her off or pick her up. I don't know if it's a problem with her bus or if the driver is unreliable, but this bus service needs to figure it out.
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January 2023 by Kiersten O’Neill
We had a very positive experience with Reichert! We reached out to them very last minute (~1.5 weeks before our wedding) for guest transportation between our hotel and wedding venue and they were excellent to work with. They were very accommodating despite our short timeline and had exactly what we needed available. Our guests mentioned that the bus driver was also a really fun time. Most importantly, they got our guests there and back safely. Definitely recommend for any group transportation needs.
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January 2023 by Jesse J
Dreadful customer service. Company really gives the impression they dont care for children. They lack understanding of a child's behavior and how to correct it. Rather than working with the parents they dismiss the parents and discipline the child. This is what you get living in a small town, you have limited providers that offer the same services so a company with no real competitors can get away with being disrepectful, rude, and not have to worry about losing customers.The supervisor literally told me "If you're going to keep arguing with me I'll turn his one day suspension into 3 days"
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January 2022 by Claydowan
After a whole year of delays for our wedding along with mandates that limited transportation services, it was a massive relief for my fiancé and I when we received word that Reichert Bus was open and able to provide a shuttle for our rescheduled wedding, even with the short notice of the Monday before the event. But Colleen and the rest of the staff at Reichert Bus went above and beyond to deliver in every possible way, and George our driver was absolutely wonderful! He was so warm and fun with all of our guests, and he even went so far as to wear a tie that matched our colors!Everything came together in a way that was beyond our hopes and dreams, and Reichart Bus, Colleen, and George were very much a major part of that. We couldn't be happier with them and would recommend them to anyone!
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January 2022 by David Rozinka
Best place to get work done. I highly recommend them. Honest and fair
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January 2021 by Tony Pogreba
Good customer service and fair pricing!
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January 2020 by Cayden23
At best is frankly incompetent, drivers are clueless, customer service is spotty at best, and drivers are very rude.