Ulta Beauty offers a wide range of beauty products and services. Customers have had positive experiences with the salon services, praising the knowledge and helpfulness of the stylists. One customer shared their experience getting their eyebrows waxed and tinted, noting that the stylist was very knowledgeable and helpful in recommending products. Another customer had a terrible dye job at another salon and went to Ulta for a box dye, but the salon services manager, Jo, went above and beyond by foiling and fixing the customer's hair. The customer was very grateful for Jo's service and appreciated the help from other Ulta employees. A third customer had a great experience with a Clinique representative named Nick, who did a makeup consult and was knowledgeable and friendly. Customers also find the store clean, well-stocked, and welcoming, with staff members like Keira providing excellent assistance by answering questions and helping select products. Serenity, another helpful employee, shade matched a customer perfectly, making them feel gorgeous. While most staff are friendly and helpful, a few have been rude, but overall, customer service remains pretty good. Customers have consistently appreciated the helpfulness and knowledge of the stylists and employees at Ulta Beauty.
Friendly, knowledgeable, and patient staff! Thank you for being so kind to my Mother!
August 2025
Store is clean and employees were helpful. We just left and Jo helped my daughter find what she needed, while complimenting her natural beauty and features. Just the pick me up she needed!
January 2025
⭐️Keira was amazing at helping me select the products I needed, she’s always answers my questions and I appreciate that about her! Way to Go Keira, you’re doing great!
