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September 2023 by TarreAnna Mart-Fandel
I went through the car wash today and Rob was very informative and friendly. He explained things clearly and confidently and made me feel like a valued customer. It was nice to have a friendly face help me today.
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August 2023 by Sara Karr
Great car wash! Love the unlimited plan so I can go all the time to get the dirt and bugs off my car. Also like that I can clean my car mats and free vacuums.Services: Polishing
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July 2023 by Galen S.
My Jeep was damaged by the Zips Carwash on Glory Rd on April 8th 2023. An incident report was filed immediately and I was told I would receive a copy via email. They never sent me a copy and then they refused to pay for the damage. The local management says they can't do anything and ALL decisions are left up to corporate. Corporate is a joke!! They treat customers like garbage. Zips is, by far, the most unprofessional company I've ever done business with. There's a good reason they have an "F" rating with the BBB.
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July 2023 by Jennifer Widga
This place use to be great! My car was very clean and there was 2 people who sprayed your car. Now, if there are 2 people spraying they do a laxidiasical job! The "newer" Zips, near Walmart doesn't have anyone spraying at all. If you go here go to the older Zips. FREE Vaccuums though. ?♀️
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July 2023 by Shawn Rakowski
Cancelled my membership on 6/7/23, but was charged on 6/27/23 anyways. After a drawn out interaction with support they refused to refund. Poor customer experience. Will not be a returning.
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July 2023 by Michael M.
The worst car wash business in the world; if you sign up for their membership nearly impossible to cancel, and they will string you along saying it's been canceled and it wasn't. They refuse to refund you anything. I tried to cancel my membership on the 4th attempt. They refused to refund me during the time it took to cancel the membership, this was when you canceled your membership on-site, and they kept screwing that up. There Corporate treats you like a number. I asked for a 3-month refund, and they refused. It took around 6-8 to get It canceled. Now I am filling a fraud case against them with the bank, and then I will do everything I can to bad mouth his company and let people know how horrible they are. They care about money and not the people, even when it says we care about customers in the mission statement. DO NOT DO BUSINESS WITH THEM
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June 2023 by Lawrence Vance
I love the vacuum cleaners there they do a great job. And the car wash itself is always fun to go through.
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June 2023 by Molly “GooseLover” A
Car wash is nice although after you get a clean car you get to drive through some pretty nasty potholes.
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June 2023 by Amy W
Staff do not rinse or pre wash before entry. Wash doesn't get the front of truck bed (tonneau cover) or back truck window. We went thru this wash twice when on vacation, same experience each time.
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June 2023 by Anna H
Was better when it was 4 seasons!!! The manager today was very helpful and understanding. I only came because I wanted the bugs off the front and the new way just doesn’t do the job.
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June 2023 by F
The services is great. But please can you fix the craters you have ?? Winter time is hard to maneuver my truck and slide! Summer time I’m the craters are the problems!
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May 2023 by Jerry Loeffelbein
Why in a brand new car wash do the vacuums never work properly?? Been trying to use them for a month and they never work!!’ Disappointing and considering canceling our membership ?Services: Vacuuming
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May 2023 by CJ Try
Since opening, vacuums don’t work, no towels and when we spoke with employees about the lack of service they asked if we wanted to cancel our memberships, but not fix the issues. We have tried contacting corporate, but recorded message always says - call back and no reps available. We will be canceling two memberships and going elsewhere.
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May 2023 by Randy P.
Damaged my car and refused to pay for it. Insurance adjuster says they won't even return his calls.
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April 2023 by Cindy Hidde
been through the wash multiple time over the last month, the staff is not washing the vehicle before setting on the track. Live on a gravel road need the pre wash so it doesn't scratch also no towels to use. Very disappointing
