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March 2024 by Corkaline
I've never had a pharmacy that fill medications more than a week after requesting them. They don't call or message that things are running longer or message when the prescription is ready even when they offered to set me up with the messaging system.I had pulled a neck muscle and was in severe pain. The prescription was sent early in the morning and they didn't bother to tell me that they not only didn't have the pain med in but that they hadn't been able to get it for months. It took me calling another pharmacy to find that out.Poor customer service and unorganized.
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December 2023 by Johny Johnson
Takes way to much time. Prescription take days. Drive thru alway closed. It's as if they don't care at all.
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June 2023 by Brittney Everett
Very slow service! Stood waiting for 45 mins
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March 2023 by Kathy Davis
I have always had great service through the pharmacy. Yesterday, an on call Dr called in a new RX instructing me to start it immediately. The pharmacist noticed there possibly could be interactions between the new RX and my existing RX. I was very impressed he took the time to look into my existing and new RX!! Thank you!!!
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March 2023 by Steve
Their service has really gone downhill the last couple years. I've told them 3 times now to cancel an auto renew for a script I no longer need. Today I called before I went over to see what scripts they had filled. They had filled my auto renew again! I told them cancel it and put it back, I would come pick up the other one that was ready. So when I got there, they canceled and put back the one I told them I wanted, and gave me the one I told them to turn off the auto refill for THREE TIMES!
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February 2023 by fzj801996
Any pharmacy/grocery store that plays Foghat for overhead music gets my business!
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January 2023 by Mick Korba
Many times have we experienced it taking multiple days to fill a prescription. Just recently we were told after waiting 3 days and no phone call during that time that the antibiotics for my daughters uti won’t be there for another 4 days. This was on a Friday evening, which prevented us from allowing them to send the prescription to another pharmacy to fill that does have the antibiotics. Why would they not have called us on day 1 to inform us of this?
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November 2022 by Mike Nicholson
First, no one even read the drs orders for scripts, they billed me my co pay, and when I saw it was the wrong script they told me to come back and give them time to figure it out. Went back. Was harassed and argued with over them trying to bill me AGAIN, refused to look at my receipt, the PHARMACIST basically threw my medication at me. Saying just take it, he doesn't know what I want. I WANT RESPECT. I DO NOT DESERVE TO BE ARGUED WITH OVER NOT PAYING THEM TWICE. AND THE UNPROFESSIONALISM HERE IS BEYOND RIDICULOUS. Next time I will let them double bill my insurance and they can be the ones paying for their mistake, not the customer.
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October 2022 by Chrissy Dorsett
If I could give them no stars I would. Prescription was sent In yesterday and went to make sure it got filled and got told they didn’t start it and I would understand if it was at 9 am but it was sent over yesterday at 4 pm and then I went to pick it up at 6:15 pm October 4. Then when I asked how long this medication would have sat as un filled I got told they don’t have the resources and they are 150 prescription behind. If they don’t have the resources then why don’t they stop accepting new prescriptions. Why are they still open if the don’t have the resources to file commonly prescribed medications.
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October 2022 by Andrea Amos
The worst pharmacy I have ever used. I have given them my insurance so many times and every time I go they say they don’t have it and I need to pay out of pocket for the prescription. On top of that they act surprised whenever I say I need a prescription same day. They are negligent even on their best day.
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September 2022 by JESSICA DAVIS
I have never waited in a drive thru so long as I wait in Coburns pharmacy drive thru. I understand people are short staffed everywhere but if you can’t help people within 15 MINUTES of them sitting in the drive thru. Maybe close it down. DO BETTER COBURNS
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March 2022 by Brian Kruschke
Belle Plaine Coborn’s pharmacy - Consistently rude, snide, and appears that no one there enjoys working there or helping people. I never received a call to let me know that my prescription which was needed prior to an upcoming surgery, was there for pickup. So instead of them giving me a courtesy call, text, email, anything..they took it upon themselves to just cancel the order. When i arrived to pick it up, thinking that it had to be there even though i hadn't heard from them, they merely shrugged their shoulders, and walked away from the window. Had to re-order and come back again.The inconvenience really wasn’t the worst part. It’s their inability to communicate, empathize, or simply give good service. Normally i wouldn’t leave a review for just 1 bad experience, but this place is consistently bad.
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November 2021 by Jim Owens
They were helpful, courteous, and overall just professional. We got our covid vaccine shots in a quick and timely manner. GET YOUR BUTT VACCINED PEOPLE. "SCREW YOUR FREEDOMS. IT IS OUR DUTY TO EACH OTHER TO GET VACCINATED."
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September 2021 by Jimmy Owens
They were helpful, courteous, and overall just professional. We got our covid vaccine shots in a quick and timely manner. GET YOUR BUTT VACCINED PEOPLE. "SCREW YOUR FREEDOMS. IT IS OUR DUTY TO EACH OTHER TO GET VACCINATED."
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July 2020 by David Pitsch
I have multiple sclerosis so I go to the pharmacy often. I see them once a month every month guaranteed. They always have what I need and they always deliver it on time. Also , my wife and I have a 6 year old child. Every now and then if we have a question about medication and whether not it is safe for her or what the side effects might be we always ask the pharmacist. They always answer our questions and they have even recommended better products. I trust this pharmacy.
