-
October 2023 by Jon Holmgren
Site manager very helpful when we checked in.
-
August 2023 by Harley S.
I had a storage room with a local company in texas. Was only paying $58 a month. The company raised the rates by $10 a month then we get notice immediately that they've been bought out by KO STORAGE in mn. Then we get notice that we are going to be automatically charged a monthly rental ins fee (unless we get our own) then I get notice that they are raising my rent so then it was $88 a month. Then I got another notice they were raising our rent so now I pay $98 a month. Then I just got a letter that they added flood ins to this ins program so now they are charging an additional $1 every month. way to treat loyal customers. I've had this room for years. But never worry, I'm about to move my crap out of there. No I don't recommend this company!
-
October 2022 by Heather Webster
Dazsia was very helpful and took care of everything I needed. She also answered all questions thoroughly for me!
-
July 2022 by saschreiberII
DO NOT use this facility. This is the first negative review I've written in my life and hopefully my last. It started the beginning of June. The passcode to get into the facility didn't work for me. I called and was told an electrician would fix it... This happened multiple times over two weeks. It finally got to the point where they just left the facility open for me because it wouldn't work. I called and asked to speak to a supervisor multiple times and they said I'd receive a call back. Never happened. I finally called today and waited on hold for half an hour. Got a hold of Desiree and she basically told me I was lying "it was only that one time". No, it was a full two weeks and it caused me to miss on a golf tournament, an opportunity to go camping with my kids and caused me to need to go buy new camping gear. The facility isn't managed well, the customer service was horrible and it miles out of town. Find another unit at all costs. Spread the word.
-
June 2022 by SaschreiberII S.
DO NOT use this facility. This is the first negative review I've written in my life and hopefully my last. It started the beginning of June. The passcode to get into the facility didn't work for me. I called and was told an electrician would fix it... This happened multiple times over two weeks. It finally got to the point where they just left the facility open for me because it wouldn't work. I called and asked to speak to a supervisor multiple times and they said I'd receive a call back. Never happened. I finally called today and waited on hold for half an hour. Got a hold of Desiree and she basically told me I was lying "it was only that one time". No, it was a full two weeks and it caused me to miss on a golf tournament, an opportunity to go camping with my kids and caused me to need to go buy new camping gear. The facility isn't managed well, the customer service was horrible and it's miles out of town. Find another unit at all costs. Spread the word.
-
June 2022 by Larry madigan
They were very friendly and made it very easy to move my stuff to storage, and the storage was very Clean and the customer service over the phone was very nice. Thank you
-
May 2022 by Tina Degele
Constance was very helpful and explained everything. She answered all my questions. Was professional while friendly at same time.Storage unit was easy to find and get to.
-
April 2022 by Joanne Black
Thank you Toni for helping me procure a rental at KO Storage! Everything went exactly as you said it would and I really appreciate the detailed instructions on how to access the unit I rented. If I could give you more than five stars, I would! Thank you so much Toni for making my life easier and taking the stress out of moving.KO storage is clean, secure, and easy to access. I highly recommend them for all your storage needs. They also hire professional folks who are understanding and friendly, just like Toni. Im sure you will love your experience with them as much as I do.
-
April 2022 by Cheryl Cloud
They are very well informed of all the units, check them all the time. Will let you know if there's any problems. i.e. - when my unit was left unsecure. So I was able to get it locked up asap. Very nice gesture on their part. Would highly recommend.
-
November 2021 by Laura Straw
Chantel was extremely helpful and even when we ran into technology glitches, she was able to quickly come up with a solution.
-
October 2021 by Kjerstin Hagen
K from KO storage was very helpful with navigating the rental process and provided all the important details with professionalism. Thank you!
-
June 2021 by paul Lindom
Nice and convient storage facility
-
May 2021 by Cherie Cloud
Love the self serve
-
October 2020 by Tom Flannigan
Easily the best storage buildings around. Super easy to rent a unit online, didn’t have to mess around talking to anyone or waiting, just got my unit reserved. Pretty trees as you drive in too
-
October 2020 by Alex Ihrke
Had a great experience at this facility. Online rental process was very smooth to get unit same day. Well-maintained, clean and secure. Highly recommend.
