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January 2024 by Robert Halstead
I wish that I had something positive to say. But I do not.
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September 2023 by john mcclendon
MN ID card-checkSoc sec card-checkCertificate of live birth-checkUtility bill with name and address-check.Try to open a new account and get told I don't have required identification.So I can serve the country, vote and aquire ANY state or government ID or program with those credentials but not a bank account.Waste of my time and yours as well.Would not recommend.
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June 2023 by Hunter Oren
I’m deaf try call bank but they are helpless because I’m deaf feeling criticized being deaf using an interpreter on and that why I would not use that bank ever again.
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September 2022 by Card Liberty LLC
Would never recommend them to anyone. Very unprofessional. Glad they are being bought out.
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August 2022 by Kelly Alt
Very rude customer service representative’s not helpful at all!!
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April 2022 by Broke Daddy Breaks
Would never recommend them to anyone. Very unprofessional. Glad they are being bought out.
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February 2021 by Heather Leopold
After several years as a customer, I will be closing my accounts. Customer service is not what it once was, long hold times- 1.5 hour wait time to report fraud on my account. Rude customer service representatives on several occasions. Not to mention the fees assessed in my accounts. Moved all my funds to a bank who will appreciate my business and easy to work with. Would not recommend this bank to anyone, completely taken back by the poor service I have received for the past year.
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March 2020 by George Leistikow
Shady Shady Shady!
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January 2020 by Spencer Browne
Evan seems to have a problem every time I bring my change in to be cashed! He usually rolls his eyes, sighs, and has something smart to say! Last time I checked, you guys are a bank AND THIS IS YOUR JOB! If you had the coin machine in the lobby, I'd gladly do it myself, but you have the machine behind the counter. Great customer service.....NOT!
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June 2019 by swiggly puff
Do our business with this bank all the time. It's perfect. Everything is processed correctly and is all organized
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April 2019 by Jay Dreyer
I deposited my Walmart Distribution Center pay check. They now say it is going to take over 7 days for me to get my money. Any other bank it would take 2 days. Bank of America is a scam. So they are holding my money for about five days for no reason.
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March 2019 by Takia McBride
Need longer hours or open on weekends not convenient for people that work
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September 2017 by Matthew Urban
Mike, the branch manager here is outstanding. Very knowledgeable and has the ability to get things done!
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April 2017 by kenneth guzek
Great branch manager and staff! A+ service all the time!
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August 2016 by Laura Linhoff
Went there to get a used boat loan 7 days ago and still didn't get the loan. Kept asking for information days later when they should know how to do all sorts of loans and what they need the day you walk in there. Never in my life has a loan process been this difficult, long and unorganized. Lost the boat due to Zhang not doing her job. Now our credit was pulled for no reason. Will never go there again. Unbelievable!
