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January 2024 by Alexis Ronning (Alexis R)
Emily, the store manager, was horrible to us. She lied to us about everything from start to finish. Also, what manager never reaches out to an escalated customer? The kind who does not care about repeat business. Never shopping Becker again. Thanks for everything, Emily!
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December 2023 by Jenny Xiong
Becker in Blaine. If I could give a zero I would. I had free delivery to my home which I understand that it was the estimate but it was sent to their store instead then was told I was either going to have to pick up or wait a week. I mean estimate delivery of course like 1-2 days but a week. But it was instead sent to the store!?!?!? It had my hone address on it and I signed the agreement. Very disappointed. Never again. I had to go find a sales person in the first place. No greeting or anything.
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December 2023 by Jolene Schilling
My husband and I went in looking for a new mattress and adjustable base. The staff was extremely friendly and helpful. We ended up walking out with both. Would definitely buy @ Becker Furniture in NorthTown Mall again.
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November 2023 by Andrew F.
I would give this place ZERO stars if I could, unfortunately Yelp won't let me. Dennis seemed nice and talked me into getting the added on 5 year care plan elite for the glass cocktail table I got for my new apartment for an extra $70, figured it would be a good investment. He said "anything happens to the table, you're covered.". Well, not anything apparently. Not too long after purchasing the table, I had a flood in my apartment which soaked the wooden legs of the table. I thought "whew, good thing I sprang for that extra coverage. I'm safe." I call the number to get my money's worth and it turns out it doesn't cover flood damage. In fact it was only covered if something happens to the glass. Okay thanks for nothing. So now my brand new table has ugly warped legs. I ended up having to turn the table around so that it wouldn't be noticeable when you walk in, and then covered the damaged legs with a pet blanket for the duration of the time I had the table because I was so embarrassed by a product I was sure was insured, and wasn't. Becker got me, so this honest review makes us even. I ended up giving the table away when I moved because I am pretty jaded by the whole experience. Every time I looked at it I thought of deceit. I was also tired of seeing the flyers in my mailbox every month. Thankfully I moved and Beckers doesn't have my new address. I will never buy furniture from that place again.
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September 2023 by dawn edlund
Excellent customer service. Lovely product, just what I was looking for. Ask for Rodrick Logan, he was excellent in keeping me on budget and getting the features, functions and quality that I insisted on! My company arrived yesterday and were raving about the new mattress this morning. Dream Cloud King Size. And, my grandkids loved the turtle and lamb stuffed animals!!! Thank you.
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September 2023 by Adana Wolfe
They gave me an offer on 2 display box springs that I couldn’t refuse. I set up my bed and it fits like a glove so happy I saved money and it was a good exchange. I recommend anyone to go to this location I didn’t catch there names but they all were so kind and I will be shopping there again
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September 2023 by JC Dampier Jr
Jeremy Smith was so helpful and friendly. He took his time to listen, move furniture pieces around to allow us to imagine what we envision for our anticipated new home. I would recommend anyone to see Jeremy at Beckers in Northtown Mall because of his customer service, friendliness, and knowledge of the product throughout the store. I will definitely be shopping at Beckers again!
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September 2023 by Hailey Heffner
Greedy and terrible furniture store. Sells you furniture “ as is “ and it breaks within the year. I called and requested any amount of help whatsoever after parts started breaking off within only a few MONTHS of having it only to be told they wouldn’t do anything about it. They deleted my reviews before.Almost all the handles on my dresser and bed have snapped off. The pin holding the rolling doors snapped in half making the door unusable. The bottom of the bed frame is starting to crack and the leg is about to snap in half completely. do NOT shop at this furniture store.
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August 2023 by Pamela Freeman
I was looking for a area rug for my living room and found it at Becker on sale! I was able to look through the store for a while before anyone approached me. The sales person was very professional and friendly. I found the rug I wanted and she did an excellent job of getting someone to wrap it for me and deliver it to my car. She made sure to give me her business card for any concerns I may need help with. I will definitely visit Becker again!
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May 2023 by Google user
I was looking for chairs for our farmhouse table. Thank God Nielan was there. She patiently showed me a bunch of chairs while I pondered. Voila! She found the perfect ones.
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May 2023 by Sue Z
Had the best experience furniture shopping at Becker in Northtown. Brought my whole family in to shop for living room set and kitchen table. The salesperson was absolutely wonderful! We were extremely indecisive and took forever to make a decision. The salesperson answered my questions with kindness and tons of patience. She was knowledgeable about the different fabrics of couches which helped me pick the perfect fit for my home that has pets. No pressure at all, she stayed totally patient even brought us all waters after we’d been there a long time because it was so hot in the store. I never once felt hovered over or pressured at all. Loved the entire overall experience. Definitely recommend
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May 2023 by aila a
I was looking for chairs for our farmhouse table. Thank God Nielan was there. She patiently showed me a bunch of chairs while I pondered. Voila! She found the perfect ones.
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May 2023 by Rose Nakaweesi
It’s a great experience shopping at Becker furniture! The customer service was top notch! Neilan Thompson went above and beyond to answer all our questions which helped us make a final decision and close on a sale!! I have been a client since 2015 and I will always choose Becker Furniture!
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April 2023 by Kimi A
Meredith was knowledgeable, kind and easy to work with. She communicated well with us and we’re very happy with our new furniture. I’d give this a 5/5 but the delivery process was very difficult with the third party, Bungii.Thanks Meredith!
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March 2023 by AsianNewbie
We recently just bought a purple mattress, and I can't express how thankful enough I am for the people that worked that day. Tatiana was the one who helped us and she was so informative and helpful and patient with me and my wife deciding what to get. The crew that night were so kind and stayed a bit after hours to make sure we were satisfied and helped us to the end. I'm so glad we chose to buy from here with these kind great workers.
