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March 2025 by John Burch
Nearby activities: Close to Northtown, shops, and good places to eat
Walkability: Not far in warmer weather mite be to far, except for the most hardy in cold months but only a short trip to many unique eateries by car
Noteworthy details: Newer, and several amenities in house
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February 2025 by Doretha Lanier
If I could give a 0 I would gladly. They follow and harass at this hotel. Me being a single mom while teenagers daughters it made me very uncomfortable. When I went to tell the front desk of the hat was going on the general manager caught an attitude and did not put our mine at ease. This is the most horrible experience ever. Best western I am so disappointed and please train your staff correctly. I will never stay here again.
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February 2025 by nesha Lavine
If you like to be harassed and disrespected after spending your hard earned money, with racist disrespectful staff. Please stay here!
I’ve never been so harassed in my life at a hotel…..& when you address the issue with the supervisor, he disrespect you as well & make his employee feel like following you around your hotel is okay! INSANE! I’ve never felt this way in my life. I will be calling corporate office regarding this experience with best western hotel! And the bald head isn’t for everyone! You look a mess and the attitude make you even uglier.
- a customer who will never be back!
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February 2025 by Luke Grannes
The extra $100 fee added added right before you press submit is predatory and unreasonably high.
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January 2025 by angel walker
They have bed bugs
Rooms: I was woken up by my guest because she found a bed bug we had a double bed. I’m disgusted.
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September 2024 by Tony Aiello
Hotel was fine, basic BW accommodation. One important note, parking is terrible, especially on the weekends when it's busy. Spots fill up and they WILL tow your car if you park in Culver's. My fault, the warnings were there and they tow overnight, i got up at 6:30, long before Culver's opened and my car was gone. It's a rigged game because the hotel could solve the parking issue and they don't. Lots of $$ to be had I'm sure. Park wherever you can just not in the Culver's lot.
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September 2024 by Dan M
Rooms: Very satisfied with room!
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May 2024 by N Muller
Rooms: Went for destination wedding for my grandson. They accommodated everyone with ease.
Walkability: Convient to nearby stores and restaurants
Food & drinks: Great breakfast buffet
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May 2024 by Hot Springs
Zana needs a raise...professional, kind, sharp also she seems to be over qualified for possition. Very clean...new beds would be great.
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May 2024 by Saadia Brace
Went to the best western plus Friday and when I say our customer service representative was perfect/ Amazing. She had a big beautiful smile, she was very professional And she’s a great multi tasker . She got us checked in and told us all the rules . Zana Is the reason why I made this hotel my new go to hotel ??❤️. We need more people like her in this world. She made us feel welcome and at home
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April 2024 by Kevin Deopere
Stayed here 2 nights for a youth hockey tournament held at the hockey complex nearby. Location couldn't have been better. There are lots of options nearby for dining. The hotel room was clean and the staff was pleasant. Breakfast was great!
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April 2024 by Connie Petrauski
Wonderful room, wonderful staff, wonderful weekend! The whirlpool in the room was clean and worked great. The front desk staff were very friendly and helpful. Our room was clean, quiet and comfortable. The breakfast had many options and was fresh and delicious. An employee even walked around to make sure all of the guests were happy with the food. We can't wait to stay here again!
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April 2024 by Justin Still
Service and rooms were above board. Was well located to restaurants and other immieties. Staff was always attentive, but never hovered.
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April 2024 by Kristina Alapeteri
Very pleasant and will be back again
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March 2024 by Ashton Schw1ndt
A pretty good hotel that is very clean and nice to rest at
