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April 2024 by Katie M.
I initially thought I had found a promising new groomer for my beloved dog, Chandler, but regrettably, I won't be returning to Creative Paws after my recent experience. Shortly after bringing Chandler home from his grooming appointment, I was dismayed to discover blood stains on his bed. Upon closer inspection, I found a cut on his neck that had bled during the grooming session. While I understand that accidents can occur, Chandler has visited numerous groomers over the past four years without ever sustaining an injury. This incident has left me deeply concerned about the level of care provided by the groomers at Creative Paws, and I can no longer entrust Chandler's well-being to them. It's disheartening to have to find a new groomer, but Chandler's safety and comfort are my top priorities.
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March 2024 by Ashley Brandenburger
Took my cat in for a nail trimming and they are so amazing and only place close by that will do cat nails I am so grateful for this place they even let me hold my cat during her clipping which is the only place that does that which also makes her comfortable during her nail trim thank you so much for all you do!
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March 2024 by wrestlers, toys, and stuff !
Love Ms Millies haircut
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March 2024 by Makala Brazinsky
Creative Paws never fails to impress me! They truly care about the pups and do such a great job!
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March 2024 by Jessica Greeley
Always so great to work with! They take great care of my pup, even though mine "talks" a lot!
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March 2024 by cheryl ambruse
Carly groomed my collie and she did a great job.
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March 2024 by Jesse McLaughlin
Did a great job and she was super friendly
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January 2024 by Kristi J.
Our regular groomer retired and we have a very fluffy, very high strung Australian Shepard. We are so happy to have found Stephanie and Creative Paws! She did a great job - our dog looks and smells great. Will definitely recommend to friends
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December 2023 by pretty pink (love)
Carly! Is amazing ?! First time at this place. I’m very happy !! Neo (my dog ) was so happy with new cut. Totally worth the drive ! I most definitely will be coming back
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December 2023 by Kelly Booth
Care and kindness for my dog is topnotch!!!
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December 2023 by Nicole Fuller
I love this place! I brought my foster dog a cocker spaniel in and just told them to do what they usually do to cocker spaniels and my foster looked and smelled amazing!
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November 2023 by Itzel Quintero
Not the type of place for all types of breeds. Destiny does not do good with poodle mix breads. She does not do a full service job, and blames it on the breed of the dog. Paid for services that apparently weren't getting done. My dog now has a ear infection and vet advises that cleaning has not been done in so long. Yet we have a cleaning liquid that cleans her ears. Destiny claims that she did it last time (1-1.5 weeks ago), yet she never mentioned it. Even though she states that it was "noted" in her chart. She must learn from the dogs, because she has a very untrained mouth.
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November 2023 by Vince N
been bringing my pups here for years now and have always had a great experience! one of them even seems to enjoy going to the groomers whenever we bring them
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October 2023 by Teresa Page
I really wanted to like this place. I have been there 3 times, each time there were problems. First time there was like a mohawk going along what would be the bottom of her tail, but she has a schnauzer size docked tail. so it looked like some flag hanging behind her tail. The rest of her was very very short and it looked utterly ridiculous. The groomer would only use the thinning shears on the Mohawk flag. so then it just look like a thin mohawk flag. I had to go home and fix it myself. The second time was a complete and total disaster, she looked choppy, she had cuts. She was supposed to have been groomed short again, there were measurable swaths of fur that were longer or shorter than they should have been. The third time the grooming was better, but not great. The owner told me at the end that it's very difficult to cut her so short because of the type of hair she has. Wouldn't that be the job for her to explain beforehand? and maybe suggest a different kind of cut? Also this time she had a big cut on the inside of her thigh. I was too angry to return to complain about the cut on her leg that they didn't bother to tell me about.Sorry guys, three strikes and you're out.Like I said I really wanted to like you guys, and I know my neighbor does but every time we go there my dog looks ridiculous afterwards.
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October 2023 by Ella Ly
I had a great experience here for the first year, about 4-5 grooms in. The person who usually grooms Koda is very nice and helpful. Today, I met with Stephanie and she was very condescending. I mentioned that the last time I brought Koda in, I asked for the length to be longer and to have the same cut as last time in August. All she did was look at some paper and said well that’s not what this says from the last time. And continued chewing her gum. Rude. I am paying you for a service. Why would I lie about the last time I brought him in and the length I asked for. Anytime I tried to give her chance to make it right, she got more ruder. Her tone, her attitude. She needs better customer service. Whoever served me before did everything right, until Stephanie took Koda. I didn’t feel comfortable anymore after I already left the store, not knowing if she would treat my dog badly after. So I came back and grabbed Koda and left. He was still wet but I took him anyway. If you treat customers this way how will you treat my dog? I am disappointed I had to leave this way.
