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December 2023 by Mandy Helgeson
The fact that I have to even give them one star is infuriating. I have requested many times to cancel even getting a confirmation one of the times and I am still getting charged. Now I owe on my account for the gym that I canceled months ago and am getting constant calls. I do not live in the area and can not stop by. I called and they said you have to come in. On the website it says cancel membership which I have done over and over and I’m not understanding if they are lying on the website or when I call.Update.I spoke with customer service and I told the guy I wasn’t paying unless I can cancel and he said absolutely I will help you with that, help you cancel and we will do a one time payment and not put your card on file. So I payed and he said ok I can’t cancel your account you need to go in or send a letter. Words can not describe my anger.
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November 2023 by Katie Smith
I have been going to crunch for about a year or so and I like it a lot. Any the Zumba instructor is amazing I left another gym to follow her. I really like the HIIT classes Austin is amazing! I have a bad shoulder and can’t do everything due to it but he always finds a way to change things for me to incorporate them into the class! I wish my schedule would line up more so I can take the classes more. Thank you for being a gym where anyone can be there and not be judged!
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November 2023 by Nathan Darwin
Good gym, but I got charge more than I was signing up for. There’s an annual fee for 50$ dollars a year for equipment but you aren’t supposed to be charged that for the first three months after you have signed up. Then I canceled my membership less than two months after my original sign up date and they charged me 50$ dollars for my annual fee even though they weren’t supposed to. Don’t recommend this gym at all.
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September 2023 by Alexis Tamke
I've been going to this gym for about a year and a half. I love going to the classes. The instructors are great. However, the place could be cleaner. The floors in all areas of the gym are frequently dirty. The spin class bikes sometimes don't have working screens. During the summer the class rooms were ridiculously hot. All of that said, it is a great value. I go to tons of the classes so it is well worth my money.
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September 2023 by Frances smith
Came in to find out about membership. Nice staff, easy tour. No pressure, took about 10 minutes. Lots of floor equipment. Clean locker room. Pool was good temp for lap swimming. 3day free trial after tour. Seems like a very good value.
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September 2023 by Lori Dykstra
Crunch provides a clean, fun atmosphere where you can work on accomplishing your fitness goals. Austin provides great training sessions. Rachel and Jason are wonderful front desk staff. They are welcoming and make everyone feel like they belong at Crunch.
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September 2023 by Brianna Palm
The staff is always greeting you as you walk in and out of the gym! They keep up on the cleanliness as well. Overall decent place! I’m glad they added the additional squat racks and extra workout equipment awhile back. There’s limited space for stretching, but there’s always a few spots to stretch if needed.
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September 2023 by Kat Severance
Rachel did an awesome job of cleaning out the ladies showers. It’s good to see the pool has been clear for over a week. And I’m glad the hot tub was fixed. No figure out how to keep the people coming out of the sauna and going directly into the pool or the hot tub when they don’t shower.
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August 2023 by Torey Wilson
This gym has been a great experience for me, my fiancé and kids. Janet and Alex in the daycare area are great with my kids and they love going to crunch because of them. As far the gym goes it gets busy at times especially after 5pm-7pm I would recommend being bigger space after awhile
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July 2023 by Lauren Bogart
Love this gym! The trainer's in the workout classes are amazing. They will help you improve your form, teach you so much, and are friendly to approach. All the staff are helpful and kind. Since joining this gym and going to classes, I've lost 20 pounds. Worth every penny.
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July 2023 by Aubrey Friedrichs
Great gym, even better staff! I always felt welcomed when walking in, which really does say a lot about a gym. I did a few months of personal training with Cody, and I had a really great experience training with him. He discussed goals with me, helped me stay on track, explained everything in detail, and was always very encouraging and supportive during my training sessions. He’s extremely personable, and we always had things to talk about while working out… which made the sessions more enjoyable, considering we trained at 5 in the morning!
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July 2023 by Patrick Durand
Really enjoy this gym - I’ve been coming here since it opened. They continue to add more equipment and do a nice job of maintaining the existing equipment. Layout works well although it does get quite busy and at times a bit crowded in the free weight area. Team member Austin is a great guy and has been very helpful.
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June 2023 by Cassie Jo
Love this gym! Staff is always friendly and helpful. They seem like they enjoy each other and their job. So much equipment, and heavy weight area. The tanning, hydro massages, and sauna are a great bonus. Gets pretty busy sometimes but enough equipment for everyone. Would recommen. :)
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June 2023 by Jan Burda
Love the great instructors at Crunch! Anu, Logan, and Angela are the best! They know how to make a workout be fun and inviting. Their dance styles and cueing make it so easy to follow, even for new members. They select music that encourages members to push themselves to get a great workout and not realize it. The class time goes extremely fast in my opinion. I look forward to the next dance class with them every day!
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June 2023 by Emily Theisen
Great gym for both lifting and cardio- multiple sets of each dumbbell wait, 5 racks/platforms, and plenty of each cardio machine. Staff is super helpful, Austin specifically has answered my questions about specific exercises but has also given me tips to make my workouts more effective. Best gym in the area for sure.
