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February 2024 by Benjamin Freedman
Offered a car that had a low coolant warning light on. Clearly no pre-rental inspection was completed. No apologies provided. They seemed to be ok with my dissatisfaction.
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January 2024 by Gretchen Hulegaard
Great service
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January 2024 by Steven Nemerov
The staff here are super kind and extremely helpful. I've been here twice in the last month and they've gone above and beyond each time. Thank you so much. You'll definitely see me again.
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January 2024 by kurt koester
The staff did a good job getting me in and out. Car was perfect.
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December 2023 by SPORTHORSE STABLES (Sprival stables)
The best no comparison
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December 2023 by flora gasca
Emailed manager twice about a mechanical issues in vehicle rented and no response. Only seem to care about the payments.
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September 2023 by Brandi Romashko
Our car was in an accident and Enterprise made it so easy to get a rental and keep it as long as we needed to. We ended up having the rental for 17 days and the process for pick up and drop off was so fast and simple. We would definitely rent from them again in the future if ever needed.
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September 2023 by Karyn J
Haven't had a bad experience here. Mikaela and her co-worker today helped me out immensely, I was unprepared and didn't have my stuff right, they helped get it straight, and I still got to work early! Thanks a bunch!
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July 2023 by Jason N.
Enterprise - 10600 Central Ave, Blaine MN 55434. Had everything set up through the 3rd party insurance company and collision shop. Received confirmation call that the rental car would be there as needed and I would be obligated to pay $50 deposit for gas, etc.. When I arrived the rep from Enterprise stated that they still were waiting for confirmation from insurance company so he proceeded to charge me $602. When I got home they received confirmation from insurance company and reversed the charge, but said this could take up to 30 days. They deflected and said it's out of their hands now and to call the credit card company if I had concerns. I get how credit card companies work but from a customer service standpoint this should have been clear up front. What was interesting is the pending charge could be removed sooner if I return the rental car sooner than expected. Hmm? Odd that they do maintain some control. I am so grateful for companies in this industry that take the worry out of the hands of those in an accident that they were not responsible for and work with the insurance companies. Unfortunately, this enterprise location was more worried about their bottom line and not the customers.
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June 2023 by Jacqui Plasha
My experience was top notch! Highly recommend this location, the staff is so incredible. Excellent service!!!
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May 2023 by Tiffany Loger
The Manager Mackayla was AMAZING. She personally made sure every little detail was perfect. When my ride could no longer pick me up after I dropped off my car, she offered as part of their AWESOME service. Will always use Enterprise and will recommend it to everyone I know. ??? ?
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May 2023 by Roman D.
I contacted a number of Enterprise locations in that area. Makayla from the Blaine location went above and beyond to get me the proper vehicle and accommodate me quickly. Makayla appeared to be quite busy, yet she remained kind and professional. All of the personnel were really helpful, making pickup and return very fast and quick. Enterprise in Blaine will be my go-to vehicle rental location from now on. HUGE THANK YOU Makayla and the team, thank you. Outstanding work.
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May 2023 by George Wright
I had a very positive experience with them they worked well with my insurance company and they were accommodating when the vehicle had to be extended.
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May 2023 by Meseret Yared Woldeyes
The most disgustingly dirty car I’ve ever been in.
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April 2023 by Jordan Hurguy
The team here is incredibly kind and helpful. The amount of volume they handle with the staff they have is amazing. Super great service from start to finish. Everything was thoroughly explained and the provided vehicle was perfect for my needs. I cannot recommend this location enough!
