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January 2023 by Steven K 17
Very nice, helpful, knowledgeable people. All of them!
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December 2022 by Maxx M.
Overall, a positive visit - 4 stars. This was my first experience at the M Health Fairview facility in Blaine. My destination was the imaging area for an MRI. GOOD: 1. The tech who conducted the MRI was great. She was friendly, she explained everything well, she was patient, and she helped make the experience as pleasant as possible. 2. The MRI machine itself is really cool. It created a high resolution 3D image using magnetism. I only had to stay inside the tube for about 20 minutes. I got to pick a station and listen to the radio. Not bad at all. 3. I had the last appointment of the evening. As a result, there was hardly any traffic and I got to park right at the front door. Sweet. NEEDS IMPROVEMENT: 1. I was called on the phone and asked if I could arrive early because there was a cancellation. But after I checked in and I was ushered into the inner secondary waiting room, the 2nd employee asked why I arrived so early. I explained that I was called and asked to come in early because of a cancellation. Then the 2nd staff told me, "She's not supposed to do that." What? No communication? So now I have to sit around until my original appointment time? Silly. 2. When I first checked in, I was told that my MRI was "disallowed" by my insurance. I showed her my valid card. And I asked, how does this happen when it was scheduled for nearly a week? Don't you check this stuff? Do you want me to go home? She said she was going to check in more detail. Then the second staff called me inside. I guess that meant I was suddenly "allowed". Weird. 3. I was questioned & advised FIVE (5) TIMES about not wearing anything with metal and about metal jewelry and about metal implants. (Why mention clothing when they make you change into a gown?) Look - I get it already! It's a giant magnet. But five times? 1) The scheduler went through it with me. 2) The person at check-in went through it. 3) Once inside, I completed and signed a detailed 2-sided form. 4) The second employee went through the metal thing. 5) Finally, the MRI tech operator went through the metal thing. SOOO disorganized and inefficient! How about just mentioning it twice, once before the appointment and then have ONE staff go through the form verbally line-by-line? Unfortunately, this type of circular BS is common and I've actually come to expect it. 4. I watched the front desk employee take her mask off as soon as I walked away and sat in the far corner of the lobby. (We were the ONLY 2 humans in the lobby.) Yet I still had to wear mine. I watched the 2nd employee take her mask off in her office. Yet I still had to wear mine. These 2 employees know it's stupid and so do I. 5. Last but not least...the masks...still? Everyone else stopped this a LONG time ago. As tons of data has come out and censorship has subsided, most of us know about their complete ineffectiveness. Yet Fairview persists. (You can't convince me that my 50 cent mask with half inch gaps does anything.) Aren't these folks supposed to follow biological science, peer reviewed studies, and statistical data? Can't we all agree that, at some point, this just becomes an abusive irritant to patients? Overall, mostly a pleasant experience, despite the glitches. -Maxx
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January 2022 by Haley “Haley Jane” Reynolds
Great customer service. When you have to wait awhile for you to pick up your prescription, they’re accommodating to your needs & will let you know how long it will approximately take. Shelves always stocked in there, see others (& personally myself) have bought products there during my 5-10 minute break.
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June 2021 by Javier Gonzalez
I love these place.
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July 2020 by Emily Cash
Great staff. Great location.
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March 2020 by Ann B
Every time I go there are new people. Seems like lots of turn around. Probably because they are all rude. Always an issue with my anxiety medication as well. My dr submits a refill and the pharmacy say they never got it. EVERYTIME. So I need to contact my dr to contact them... annoying and NOT okay with someone with anxiety. Thinking about switching but unsure where to go.
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November 2019 by Kevin Steinert
The staff is super friendly and always know my name.
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April 2018 by Jeff Schertz
The lead Pharmacist here is AWESOME. he always makes sure that he has my very special meds in stock. I knows his customers by name. The staff here is great.
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November 2017 by Kaitlin Haluptzok
Terrible time there... the staff tried to be helpful but it was just an awful experience to a medical place of all time for me!... Waited way too long, then they said my insurance card expired I thought they didn't so being at the desk was terrible, then the doctor I was assigned to spoke way too quickly, was not speaking properly, and he ending up hurting me more then helping!!!!! I refuse to go back ever again!
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May 2017 by Kaitlyn Krampitz
Friendly and helpful staff. Love my pharmacy.
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August 2016 by King of the forest 2016
Best staff ever i miss you all so much The viburs
