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February 2023 by fred holland
This place sucks. I recommend that everyone withdraws their money from here or you will be sorry. It was better when it was financial one. Remember I warned you!!!!
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October 2022 by Alexis Larson
I have been with Financial One for 5 years and chose this bank because everyone was so friendly and willing to help anyone. The last year whenever I call and ask questions the customer service is absolutely terrible like they don’t have time to help people . The friendliness of the people just isn’t there anymore . Unfortunately I might have to switch banks because of this.
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October 2022 by Kent Seiple
Financial one was great until recently.. I think everyone knows, but Magnifi is terrible and I miss my old financial one credit union.
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October 2022 by Alexis Carrigan
I have been with Financial One for 5 years and chose this bank because everyone was so friendly and willing to help anyone. The last year whenever I call and ask questions the customer service is absolutely terrible like they don’t have time to help people . The friendliness of the people just isn’t there anymore . Unfortunately I might have to switch banks because of this.
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August 2022 by Katie Forseth
I have not had any issues with Financial One until this week as we have been members for 5 years there. We needed to replace our vehicle unexpectedly and I went in for a pre-approval on Monday. I was given the rates for the loan based on our credit etc and told we would find out that day when it was a go. The rates seemed high to me but I know that they are up more then they used to be. I did not here back from the banker so called and left a voice mail at the end of the day. Nothing. The next day called and left another voice mail for at least an update. It is now 4 days later and I have not received any communication from FO. In the mean time we found a van to purchase and ended up financing it through the dealer through Wings credit Union and we got a interest rate that was 5.5% less then we were quoted! I'm very disappointed as I said we have not had issues before but this really gave us a bad taste...
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February 2022 by John Hewitt
Terrible website, and loan payment site. Financed a camper through them and 98% of my payment has gone to interest. Which means it won't be paid of in the 5 year loan like it should be. After several disputes they refused to correct. That seems criminal to me.
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February 2022 by Shari Villella Banack
Customer service is great!
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January 2022 by Brandon Chapman
Unnecessarily requiring you to go through drive thru only. It's too bad they can't operate like a real business.
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August 2021 by Heather Crohn
I opened a new account with financial one with Caitlin and was done very professionally. I chose FInancial One based on the google reviews compared to other local credit unions and Financial One services. For my needs, I believe Financial One and the staff at the Blaine office will be great.
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May 2021 by Travis Lopez
They did tell me in advance but I don't like that they put a hold on my check for 10 business days.
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May 2021 by Laura Mossberg
Financial one is a great credit union to do your banking with, all of their employees are very nice and easy to work with. I recommend this credit union to all of my friends and family.
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March 2021 by Heather Carlson
I opened a new account with financial one with Caitlin and was done very professionally. I chose FInancial One based on the google reviews compared to other local credit unions and Financial One services. For my needs, I believe Financial One and the staff at the Blaine office will be great.
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January 2021 by Aaron Morris
This bank is by far the worst bank I've ever had to deal with, their customer service is complete garbage and the way they go about their business is utterly disgusting. I will NEVER deal with these people again and will be closing our account as soon as they're back in their office !!!!!!!
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December 2020 by Nicole Dasila
Love financial one ! I always recommend anyone who ever talks about banks !
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August 2020 by Julie Caswell
We have been members of this credit union for 20 years or more. When we moved to the south metro it was no longer our primary bank. We kept the account open. We are glad we did, we called to inquire about used car loan rates and were offered a very attractive loan and asked if we were interesed in a consolidation loan - We worked with Barb and the process was quick and efficient and she provided excellent customer service to us.
