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January 2024 by kelli Thour-Kelly
I called Honest 1 when my battery in my car died. I was able to drive over after getting a jump start and have a new one installed and was out the door within 30 minutes. Exceeded all my expectations. Thank you!
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December 2023 by Samuel O'Connell
Please seek another auto repair shop.I used this shop to repair a small leak in my coolant system. A week later my car is overheating on the highway with a newly cracked head gasket.Did you know mixing green and orange antifreeze (different formulas) reacts to create a chemical sludge that clogs your coolant system? This shop didn’t. They totaled my car (2005 Pontiac GTP) and refused to take responsibility or even adequately diagnose the issue. I only found the sludge and green antifreeze after tearing down my vehicle while it was being rebuilt. Also, on two separate appointments 1 month apart, I was told my serpentine belt needed to be replaced. Pictures from their inspection report showed that the belt was never replaced in the first place.I’m not sure I would trust them with an oil change or a tire rotation. Please look somewhere else if you want competent service.
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December 2023 by Nick
Brought my wife’s 2022 Kia Sorento here after the dealership told me it would be a three week wait. I spoke to Brad (I think? Im terrible with names) and he had me scheduled the next day for an oil change. I dropped the vehicle off and so they could get to it when they could. It was only a couple hours before I got a call that it was ready. Friendly service, fair pricing and much faster than dealing with a stealership.
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December 2023 by Carolyn Bing
I had an alignment and oil change. Brad was very nice and courteous. The waiting area was comfortable and clean. The work was done quickly.
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December 2023 by Trent Bachman
I had an appointment to get a wheel alignment completed on my vehicle. I dropped the vehicle off at 0530 am using there drop box and when I call at 415pm they said they had other repairs take longer than expected so they weren’t able to get to my vehicle. They were hopefully going to be able to complete it by 6pm but unfortunately I was unable to wait hence the reason I made an appointment. Beware that an appointment doesn’t mean much at this location.
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November 2023 by Jeremy Olinger
Owen and Brad was super on the sales end I never got to meet the guy who worked on my truck but the truck is running like when I bought it from the dealership. They answered all my questions told them I wanted to talk about my timing chain when they got in there and we did was a 5 star all around even got a loaner car while my truck was getting fixed great on pricing would send any vicheles from now on to get them fixed
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November 2023 by Gregg Biedler
This was my first time at Honest 1. I was very impressed with cleanliness of the whole building. Restrooms rtc. Owen was very friendly and helpful. I had my oil changed and it did not take them long. After the job was completed the explain that everything looked good on vehicle after their inspection. I will definitely be returning to the Blaine location very happy with the service.
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November 2023 by Scott Lillehaug
Felt very comfortable with the service. Since moving to the area, I've been looking for a shop that isn't as expensive as the dealership. My son uses Honest1 in a different location and is pleased with the service he gets so figured I'd try it for myself. I think it's fair to say I've found a new shop.
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October 2023 by Jill Schroeder
I stopped in to have a flat tire fixed. They took me in right away and took care of my tire. I am due for new tires soon, so the associate gave me some quotes so I'm prepared when it's time to purchase tires. It was a great experience.
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October 2023 by Kyle Fuerstenberg
They misdiagnosed my vehicle. We brought our SUV in with a loud "clunk" from the front left of the car. They diagnosed it as bad sway bar end links in the rear. I though to myself "that's weird it sure sounded like the noise was from the front left?" but I approved the repairs since I'm not a mechanic and could have been mistaken.We paid $600 and picked the car up but on the drive home the first bump I went over i heard the same loud clunk from the front left. It's almost as if they didn't even test drive it to see if the noise was fixed. I was upset and drove it right back to the shop where they told me they would have a more experienced mechanic look at it. Turns out it was a bad front left strut. Surprised, surprise... Safe to say I took it to a different shop for the repair. They didn't offer me a discount on the service they incorrectly diagnosed and replaced or even a credit for future repairs.Lesson learned I guess.
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October 2023 by Michael Falconer
I've had multiple repairs done, on many different vehicles. Each visit was great, done on time, and always with a warranty. It's always unfortunate when car trouble arises, but you can't blame the mechanic cause you don't like the prices.
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October 2023 by Muffintucker
I've been brining my business to these guys for years. They've always been straightforward with making a diagnosis. Fair competitive prices and trustworthy service.Services: Auto battery replacement
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September 2023 by Enosha Payne
This was one of the worst places to take my car. Needed it taken care of asap. Car wouldn't start. Got it towed there. The only problem with my vehicle was the nut on my started wasn't tighten. So no start. They call me 6hr after my car was there and told me the starter bolt wasn't tight. Then they told me it's riding ruff. And they had codes pop up that said my ignition coils needed to changed out. And they were gonna charge me $300 to tighten that bolt. And another $400 to replace 1 of them. I told them don't replace nothing. Because I know that's a new transmission and new engine. Got it towed back to my house. Car was running just as great before I sent it in. And it's running great now. Wasn't running bad at all. Did a hard reset on it. And guess what no check engine light on. That was 09/14/23. And on 09/16/23 drove back to Ohio from Minnesota. No check engine light at all. This place is a rip off. They have a quota to make every month. And they will make it when there really nothing wrong with your vehicle. Horrible Horrible experience.Service: Electrical
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August 2023 by April Thompson
Do not visit this place, if your skin color is darker than fair bc you will not be treated well, especially if you advocate for yourself. The owner will not listen to the customer’s concerns.Their loaner vehicle’s are also in extremely extremely poor condition and they think it’s acceptable bc it’s a free service.
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August 2023 by Stefano Cantali
Terrible customer service, don’t respect the timeline they give and dont update the customer. Even worse charged me more than what was quoted without adding any work extra to it. Got a quote for tire change no extra issues yet they charged me more than quoted. Plus forgot to do the second half of the jobService: Tires
