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February 2024 by S P
Blaine location manager, Ed, went above and beyond to rectify a mistake. He’s an upstanding guy! Thank you, Ed!
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February 2024 by Stephanie Miller
They always have what I need.
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February 2024 by cyprian marubi
This place had everything
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January 2024 by Craig Pattberg
They are just always so helpful. And they're fully stocked.
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January 2024 by TcGraphicsMN
I go to Lowe's because it is only a few blocks from my house. It seems like every time I go here, I end up not finding what i need and end up going to Home Depot or Menard's.They seem to have higher quality items than Menard's but also a lot more expensive.One of my last visits, I needed a ladder and bought it at Lowe's, then found out it would have been $28 cheaper at Home Depot for the same part number . Luckily, they price match.If they were not so close to me, I don't think I would ever be back.
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January 2024 by Jocelyn Thao
There are like 50 employees working at one time but never greet you or help you. They are always in groups talking to one another. It’s like they were hired for a buddy system. I asked for help from a lady and she didn’t know where the item I was looking for was. She said she’d be right back to find another employee to help her. She never came back, I started to look online if I could find it and for the online website to give me an aisle number or something. As I was walking around, I see her sitting down talking to her other coworkers. I couldn’t find what I was looking for and went to Menards instead.
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January 2024 by Russell Milles
Parking lot is difficult to get in and out of. Staff is lackluster. It is a blue Home Depot that is more like a Walmart.
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January 2024 by Cynthia Zebro
Associates very helpful and friendly
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January 2024 by Brian Fautch
Different people in different departments each knows their area well.
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January 2024 by Bruce Anderson
had what we needed and the staff was friendly
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December 2023 by Karen
Noone show Ed to help me find twine. Manager was cold. Price over phone was a lie
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December 2023 by Abundant Life Family Chiropractic
Ridiculous!! Curbside is a joke. Don't use it if you expect to pick it up in 3 hours!! Over 4 and the last hour was spent waiting. It would have been faster to get it ourselves.
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December 2023 by Bilal -
Very poor customer service. I’m used to going to Home Depot and they ask if you need anything they will be there. So I come to Lowe’s thinking I will receive the same customer service, and I come ask if I can get a wood piece cut. The lady tells me the lumber guy is on break you have to wait once he’s off break. So then I come back asking if she knows where I can find such and such part and she says “I wouldn’t know that”. And then once he’s off break I tell the lumber guy I will need his help to cut a piece I just have to measure something real quick and so he gives his approval saying alright. Then I go take 5minutes to measure it and come back and he’s on his lunch break says the lady. How is it that you were on a 15min break and right after that you go on lunch? Then I come back asking for someone to cut my lumber from other than that lady and he tells me yeah I’ll be there while he is finishing to spot a forklift driver. So I’m like no worries. I’m such surprised how is it that this lady was telling me the lumber guy was on break when someone else easily could have came to help me. I will still with Home Depot. Just because you have lower prices doesnt mean I’m going to shop here over a place like Home Depot where I truly feel like I have support. Lowe’s, your company needs a customer service training program. No wonder why way more people shop at Home Depot.
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November 2023 by Andrew Anderson
I have to give high praise to Ed in hardware at Blaine. My cabinet door fell off its hinges and you don't carry that same hinge (no surprise. It's unique to the door). Ed explained how I could try to fix it with what I have.Came home and the cabinet door went back on in a couple of minutes.Ed saved my Thanksgiving!
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November 2023 by Tim Drake
Was easily able to find what I needed and some additional items as well. The store wasn't that busy for a Saturday, which I appreciated. Good selection of hardware and home improvement products.
