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August 2024 by Beth M
Pre-booked an appointment and drove 40 minutes to then arrive to find out the power was out and doors locked. No notifications and app even let me check in for my appointment! I would hope they would have texted another store to have them alert their appointments or provided minute clinic appointment instructions on the door for where to go. I ran to the nearest minute clinic at Target but arrived 10 minutes before they closed and they would not help me because they didn’t know anything about the power outage.
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March 2024 by Amy Nelson
I brought my 2 year old to this location last night to have her sore ear checked. It was later, about 6:30, they close at 7:30. I was advised by another associate in store to simply ask the provider when I saw her if she could "squeeze us in". Two people ahead of me. I realize the annoyance of asking the provider this question but they have no "front desk person" or any other point of contact, and they are literally called "The Minute Clinic" (checking an ear can't take longer than a minute, right?).When I very nicely and calmly asked her when she finished with a patient, she turned and looked at me with fire in her eyes (she was expecting me to ask as I had overheard her angrily talking to her coworker about the girl in the waiting room with no appointment) and continued to have a small meltdown, explaining how busy she was (down to explaining exactly how many minutes behind she was per her next two patients) and there was no possible way she could fit in an ear check. It was as if she expected me to be very angry by this, so she came out guns blazing.I quickly realize how fragile she seemed. I felt sympathetic for her position she felt she was in. I calmly said "okay, no problem". She then turned nicer and said did the, "okay? Yeah sorry about that". I left that store so exorbitantly happy I had not given them a dime of business.Also, the building this Minute Clinic is in, the CVS, is pretty worse off. On 3/28/24, the Blaine PD reported two bodies found shot in a vehicle (murder-suicide) on the same block.Proceed with caution at this place.
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March 2024 by Heather HL
Arrived just less than 10 minutes late, my fault, I thought it was at a different time but by the time I completed the online check in process the appointment was canceled. No one ever came out when I arrived which would've helped the process. I finally found the doctor, she said at 10 minutes the appointment cancels. Not a single other person in the lobby, no one in the exam room but she still wouldn't see me for a throat culture. We have a confirmed case in our house, it would've been a simple appt. Our healthcare system really needs an overhaul and some common sense!
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November 2023 by Chris Chelgren
Had an appointment for a flu shot. Was physically late by 5 minutes, and once I filled out the check-in papers it was closer to 10 minutes. The system did let us check in and the check-in site stated we were checked in. After a few minutes I checked the page again and it said our appointment was canceled. We waited a half hour with no one helping us so we left (we did eventually see the one doctor who told us it was canceled because we were late). Also, while we were there, a gentleman came in shortly after the pharmacy closed and stated he was waiting in line when the pharmacy closed and they refused his prescription (he did get it by going inside and banging on the pharmacy gate). Not a pleasant experience. Two stars only because the place was clean and quiet.
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September 2023 by Jessica
Stopped to try to get my step sons ears looked at for an earache around 6:30 pm and there were no appointments available despite them being open until 7:30 pm according to their website at this location. And no one was waiting. Don't bother coming after 6 pm I guess or you won't see anyone.
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September 2023 by Don T.
They coach you into getting their vaccinations and shots; then charge you for it when they are available literally the next room over at the CVS where your prescription drug coverage will pay for it! They charged me $250 I didn't have to pay! I won't be going back!
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August 2023 by Paula R.
I made an appointment to have my blood pressure checked. Just check my blood pressure. I told the CNA that was what I was there for, and that only. She proceeded to do a complete screen, including taking my blood pressure. Then I had to see the NP who I told, I am only here for my blood pressure. She proceeds to give me some type of physical, which included taking my blood pressure. By this time, you can imagine that my BP had risen due to my frustration. And they billed my insurance $175. IF they couldn't just do what I asked they should have informed me. I could then have made an informed choice. If I need a doctor and a physical, I'd see my doctor, not a nurse-in-the-box set up.
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January 2023 by Jessica Berganini
Stopped to try to get my step sons ears looked at for an earache around 6:30 pm and there were no appointments available despite them being open until 7:30 pm according to their website at this location. And no one was waiting. Don't bother coming after 6 pm I guess or you won't see anyone.
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December 2022 by Daniel Pratt
Was turned away 45 minutes before closing time because they were booked full with online appointments till close (just 1 other person waiting, but maybe it was a long appointment). That's fine; I get it, we're all busy these days. But no sympathy, no \"I'm sorry we're full\", just a belligerent and antagonistic attitude as if it was my fault that I didn't bother to go into an online system to reserve a spot for urgent care as I was driving in (which would have been illegal, to use the phone while driving like that). So an \"urgent care\" clinic that isn't urgent about things and doesn't care could use a better name, in my opinion. I had good experiences here 3 years ago, but I guess times have changed. Oh well.
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December 2022 by Chris Nietupski
I went in for an ear infection. After 10 minutes of explaining my situation the nurse practitioner took a few vitals. My BP was elevated - no real surprise given I’m sick and it’s a stressful situation. Rather than immediately checking my ears the NP said I needed to go to my doctors about the BP. Fine. Will do. But rather than checking my ears next she asked my weight. Completely irrelevant to the ear infection. I hesitated to respond. Rather than check my ears she said “well how long have you been at this weight?” Completely inappropriate and irrelevant to why I was there. By this time I just wanted to leave; however I came for antibiotics so I rode it out. She then - instead of checking my ears - proceeds to tell me I need to make “significant lifestyle changes if I want to be around for my two young kids.” Unbelievably inappropriate and again nothing to do with my ears. This woman has never met me and will never see me again and has zero right to say this to me. But alas here we are. By the time we finally get to checking my ears it takes about 30 seconds, yes they were infected, yes I had a perforated ear drum and yes I needed antibiotics. WHICH IS WHY I WENT! Finally as she went to give me my paperwork she reminded me one more time that I needed to go to the doctor for my BP and work on lifestyle changes. This woman should be fired for lack of ethics and just human decency. I get it. This is woman chastises bigger bodies probably due to her own fears about weight in a society that picks on big people. She saw an easy target and lashed out at me projecting all of her own issues on me, while making a million assumptions about me along the way. I feel sorry for her. But I also hope she’s never allowed to do this to another patient again.
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September 2022 by S
I went in to this location today because the Target location where I prefer to go was booked. The rn was really nice. He took the time to triage me however, the nurse practitioner kept calling him on the phone which interrupted him from finishing up the things he was trying to do in triage. Then when I moved into the next room with the nurse practitioner who I believe was named Emily, she just complained about the male nurse to me which was totally unprofessional and she was honestly the reason why it took longer for him to triage me since she called him on the phone 3 times. After that she then made me feel kind of bad that I was sick and said that most times adults don't get this sickness because they are better with hygiene. I shower daily, wash my hands all the freaking time but I have 4 kids, so sometimes we get exposed to a few germs. I still feel like I am in the process of developing an ear infection so we will see what happens. Bottom line, I wouldn't want to go to this location both as a patient or if I was an employee who ended up working with her. Yikes. I gave two stars because the guy nurse was really nice. Oh and the practitioner lady tried to tell me that the RN was new so she wanted him to get faster. No the heck he wasn't new because he totally tested me for covid several months or maybe even a year ago by now.
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September 2022 by Calista Frauly
I went to this location because the Target location was booked solid. I was dealing with an ear ache for nearly 4 weeks when I showed up here. Immediately when I arrived I was greeted by the sweetest lady who guided me on how to check in. It all went downhill from there. When the “nurse practitioner” came out to speak with me she was extremely rude and short. She asked for my license and insurance card and then walked away without even telling me what she was doing. She then proceeded to ask me what was wrong and probe me about COVID when I told her multiple times I was there for an ear ache and had zero Covid symptoms whatsoever. She then forced me to take a COVID test and stuck me in a room for 10 minutes until the test came back negative. I finally got brought into the exam room and she barely looked in my ears before prescribing me an antibiotic for a sinus infection. Four days later after being incredibly more sick than I was the day I went into the minute clinic, I went to the URGENT CARE and was diagnosed with an ear infection and was prescribed the proper antibiotic. Please think twice before going to this location for ANY issue you may have. I spent money on the visit as well as the (incorrect) medication and ended up having to spend money going to the Urgent Care as well as the correct medication. Please do not see D. Tafur unless you want to be misdiagnosed and treated poorly. I cannot imagine what would’ve happened if I wouldn’t have ended up going to the urgent care and speaking to a clinician that knew what they were talking about.
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July 2022 by Sandy
I went in to this location today because the Target location where I prefer to go was booked. The rn was really nice. He took the time to triage me however, the nurse practitioner kept calling him on the phone which interrupted him from finishing up the things he was trying to do in triage. Then when I moved into the next room with the nurse practitioner who I believe was named Emily, she just complained about the male nurse to me which was totally unprofessional and she was honestly the reason why it took longer for him to triage me since she called him on the phone 3 times. After that she then made me feel kind of bad that I was sick and said that most times adults don't get this sickness because they are better with hygiene. I shower daily, wash my hands all the freaking time but I have 4 kids, so sometimes we get exposed to a few germs. I still feel like I am in the process of developing an ear infection so we will see what happens. Bottom line, I wouldn't want to go to this location both as a patient or if I was an employee who ended up working with her. Yikes. I gave two stars because the guy nurse was really nice. Oh and the practitioner lady tried to tell me that the RN was new so she wanted him to get faster. No the heck he wasn't new because he totally tested me for covid several months or maybe even a year ago by now.
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October 2021 by Jen L
I booked an appointment same day because I thought I had a sinus infection. I ended up being positive for strep. Both the nurse and nurse practitioner were friendly and I was in and out fairly quickly with a med. I’m sure they’re overworked and deal with a lot. It was nice having this as an option for emergencies…
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October 2021 by Calista Peterson
I went to this location because the Target location was booked solid. I was dealing with an ear ache for nearly 4 weeks when I showed up here. Immediately when I arrived I was greeted by the sweetest lady who guided me on how to check in. It all went downhill from there. When the “nurse practitioner” came out to speak with me she was extremely rude and short. She asked for my license and insurance card and then walked away without even telling me what she was doing. She then proceeded to ask me what was wrong and probe me about COVID when I told her multiple times I was there for an ear ache and had zero Covid symptoms whatsoever. She then forced me to take a COVID test and stuck me in a room for 10 minutes until the test came back negative. I finally got brought into the exam room and she barely looked in my ears before prescribing me an antibiotic for a sinus infection. Four days later after being incredibly more sick than I was the day I went into the minute clinic, I went to the URGENT CARE and was diagnosed with an ear infection and was prescribed the proper antibiotic. Please think twice before going to this location for ANY issue you may have. I spent money on the visit as well as the (incorrect) medication and ended up having to spend money going to the Urgent Care as well as the correct medication. Please do not see D. Tafur unless you want to be misdiagnosed and treated poorly. I cannot imagine what would’ve happened if I wouldn’t have ended up going to the urgent care and speaking to a clinician that knew what they were talking about.
