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March 2025 by Dave Riccio
Want to thank a very helpful employee. His name was Noel... went above and beyond to help us with our purchase of a very large fish tank/ even loading .. Helpful knowledge and offer best savings joining your yearly rewards program. We will continue to keep your store our go to store. Thanks Noel !!
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February 2025 by Juliet H
The manager at this location is so unlikable, seems annoyed about helping when you are a customer, and most of all so uneducated in what he carries, and how to use what they sell. I wouldn't recommend this location, especially buying anything living. (You'll be let down, I assure you.) The workers seem nice, but my guess is that they loathe working under this manager.
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February 2025 by T S
Sad to see that customers are treated less than the pets they bring in.
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January 2025 by Pearl
I had a great experience! A worker named Jordan helped us with the animals and told us about them. The worker, Jordan definitely deserves a raise, best worker I have met there!
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December 2024 by Genna Anderson
Fridley Optical are bad at posting their hours. Website and on their front door says "Open" but they aren't even open for business. Very frustrating!
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December 2024 by Tasha Brown
Very nice great customer service skills clean
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December 2024 by Tamara Callaway
Kelley Shelly Amanda this whole crew and location is so fantastic with our dogs and especially my little guy Tito that only has 1 eye and needs a team he can trust that shows him so much love and care over the years. We have moved and still go only here. Thanks All!
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December 2024 by Jean Free
Perfect experience!
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November 2024 by Cece Ciereck
Quite frustrated with this place. Let’s start with the fact I booked a grooming appointment just for it to be canceled with no warning or phone call TWO HOURS before the appointment. Then I try and make a new one but it won’t let me online. It keeps telling me “Walk-ins are welcome” which is a HUGE lie. I bring my dog in and I’m greeted with an almost hostile “I won’t have the time today”. The other groomer was able to help me but I was then told I need to have the paper copy of his rabies vaccination which is stated NOWHERE on their app, or website or even when I first booked the appointment. They won’t take my vets virtual copy, or the fact he is wearing his rabies tag. I’m then told they will “unlock my account” so I can rebook online. It has been hours of me trying yet again but I’m just told “Call or Walk-ins welcome” I’ll take my business elsewhere as this has just been a waste of three days trying to make a simple hour appointment.
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November 2024 by Alma Mendez
Helpful staff and a clean store.
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October 2024 by Thomas Brama
Receptionist, "Krystiana," is always extremely rude and unhelpful. Will not be returning due solely to her consistently poor attitude and behavior.
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October 2024 by JB Evenson
My experience is that the groomer took a half look at the rabies paperwork for our rescue and said "nor good enough paperwork" and canceled the appointment. All because the rescue had a different name than the one we'd given him. I had our vet records to confirm the age, address, breed, coloration, and age were the same as the rescue but still declined. People change their dogs name after rescuing all the time. The groomer (Sherry) had no logic about it. He needs a grooming so badly, and her flippant attitude was disappointing. Never going back for grooming or supplies.
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October 2024 by Renee Carlsen
A lot of good products, however the complete lack of proper care for the animals really brings this store down.
Maybe stick with your strengths and not sell animals. It’s 2024, there’s no excuse to continue with improper setups/care.
This is just one example I saw in the store… ball pythons housed together, aspen bedding which doesn’t hold humidity at all, snakes unable to shed properly and dehydrated due to lack of humidity… just sad and disappointing.
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September 2024 by Renee Mesich
They lowered the price of an item for me & took the competitor pricing! Very happy with that!
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September 2024 by Yoko Fiedler
It was a good place until today!
I brought my dog there for a nail cut and the groomer said she can’t finish because my dog swiped her face but I was watching the whole time from the outside and I really didn’t see he did that. He was not sitting well and he pulled his legs and moved so I agree he was not cooperative but I was so disappointed that she can’t be patient with dogs like that if she is professional…
I’d been bringing him here for years and he was fine and he did not have any problems until now…Now he’s traumatized because she was really forceful… I miss the previous groomer there.
The rest of the staff are awesome and I appreciate their warm friendliness and professionalism. I’m just disappointed in the grooming staff.
