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January 2024 by Brian Siegel
I have been banking at this location for years and have never had any issues with customer service here. However, I was quite impressed last week while cashing some government issued bonds, I had no idea how to go about it, but when I got to the teller, I was pleasantly greeted and helped with the cashing of bonds. The teller had never done it before either but was professional, well composed, and just plain super helpful.A big thanks to her (Alejandra Martinez) and US BankDo not lose her she is an asset to US Bank.
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January 2024 by Abby Jensen
Love the atm
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January 2024 by Zulfikarali Walji
Visited the branch and the banker was knowledgeable, professional, courteous and helpful. Has a strong knowledge about the products and made it look seamless to open the accounts. Thank you Alejandra
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November 2023 by David J. Wenzel
Always the slowest and worst experience. Went today to make a deposit with a significant amount of cash and some coins. Coin machine broken… Teller tells me they can’t count the change and could deposit the cash but not coins. As long time customer both personal and business, this branch is always a joke and usually lazy, as was the case today.
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November 2023 by Christina Stanley
Muna was extremely helpful in explaining all of our home equity options.
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September 2023 by James D.
I've been with US Bank for 13 years but beware of this location. It is constantly busy with a line out of the door. It can take up to 20min sometimes to get to the tellers so go early or to a different branch
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September 2023 by Tom Madson
Of all the US banks around the city the northtown one is the worst avoid it at all costs
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August 2023 by Isaac S (Moses)
So slow, wouldn't even cash my check through the drive through bc I'm from out of state. Went to another branch that was only for employees of an office building, then the 3rd branch I went to charged me $7 to cash a US BANK check!? Glad I don't bank here.
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August 2023 by Laura Grantham
Such a slow bank. I sit in the line sometimes for an hour! This is such a shame! Not to mention some of the workers are so RUDE
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August 2023 by The_dude_and_food_reviews The dude and food reviews
Very incompetent bank branch. Waiting in line for over 20minutes, absolutely ridiculous.
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August 2023 by Kevin Bebensee
You know, with all the one star ratings at this branch. You think they'd actually do something? Friday morning twelve people in line one teller working. I stood here for fifteen minutes with two customers in front of me.. If they all claim to be bankers, why don't somebody come out of their office. I've been banking with u s bank for twenty five years this is ridiculous. Also how does a teller not have a calculator.
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July 2023 by Mariana Carrasco
Worst bank. I can never access my money or add to it after talking with business associates that “guarantee” something I never see. Would recommend and other bank.
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June 2023 by Faisal “Qalaafe” Deerow
They even don’t deserve 1 star so lazy old woman on teller section she seems so tired that she don’t want to serve any one
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May 2023 by Antoine Gilbert
I would give zero stars if I could. ATM malfuncted while I was depositing $400. Didn't give me any cash back and gave me a receipt that said I tried to deposit $300 and not $400. I went inside to try to handle the dispute with a manager, never spoke with the manager and the teller that handled the dispute barely talked to me to let me know what he was doing. Was at the branch for over an hour and still didn't leave satisfied. Horrible!
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February 2023 by Tony Lee
Came here to get some assistance with mortgage in regards to a deceased loved one and was greeted rudely by one of the personal banker. She is a racist and didn't help answer any questions at all. She told me that there is nothing she can do, and the mortgage will eventually fall into the bank. WOW!!! What a joke. Never again coming back here.
