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March 2024 by Kenin Sosa
Nice guys affordable prices ,great service
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March 2024 by Morlor Yongpor
After a simple tire rotation here a 1week after I am having issues now. I wouldn't recommend anyone here
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March 2024 by Amal Alshayba
my mom sent my sister and i to get her oil changed and it was our first time.. Nash was super sweet, he answered all our questions and was teaching us the things we didn’t know how to do. (we couldn’t find the ledge to pop the hood) he didn’t make us feel embarrassed for not knowing what he was talking about and instead explained it. will definitely be coming back here! this is our new spot from now on! Thank you Nash & Alen!!
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March 2024 by Pat Smith
Been here a few times and enjoyed the service. But today was exceptional. Joe - Manager - was a perfect conductor of the garage and all moving parts. His staff had 4 trainees that were learning on the job and he was providing great feedback to them as they were figuring things out. All while being customer facing, it was refreshing to see. Great service and great coaching.
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March 2024 by Jacob & Charles too.
I searched Google for Valvoline near me on 2/7/24 & from Lino Lakes the Blaine location was the closest. Finally got time on 2/9/24 to get in. I decided to get there before they opened in case there was a line of cars. They opened at 8am, I didn't get there as early as I wanted to... I got there at 7:58am & surprisingly they had NO line. They had 1 car in bay 1, I took bay 2 & within a minute or two someone pulled into bay 3. Within 5 minutes or so they had 3 cars outside each bay. I was really impressed with the young crew of kids that was working. They didn't let the pressure of suddenly being swamped get to them. Jesse was either a tech or service writer that was working with me directly as the oil change was being done. This young man was pretty darn good at his job. Not only did he do his job physically but he managed to keep me engaged in conversation about my car with different questions. He even checked my cabin air filter. Which even I forgot to check a year an a half ago when I replaced my blower motor. (But now that leaves me with 1 big question... Why has my regular mechanic never checked my cabin filter. Because that thing was beyond clogged with dirt, leaves and God only knows what else.) He was even smart enough to leave the glove box open in case some leaves fell in the blower motor. This way he could blow them out after we started the car when the oil change was over. Needless to say he was so careful when removing the cabin filter that NO leaves fell down in it.After that he put about 90% of my stuff back in the glove box, got me my next oil change reminder sticker, did the oil reset and I was done.The whole process took less than a half hour.The employees there work as a whole team & it shows. They were constantly talking to each other while the oil change was being done. It was reassuring to hear the guys up top talking & clarifying with the crew down below about where they were in the process.Needless to say I got my oil changed (full synthetic.) & got the cabin filter replaced. The whole adventure cost about $135.00, which I don't think is to bad considering the times we live in. (Plus having been a service writer & worked for White Bear Mitsubishi, where they have 2 quick lube oil change bays. I already had a ball park idea of oil change prices & the cost of labor for both the oil change & cabin filter replacement.)Overall I would like to say that this Valvoline instant oil change location is pretty great!I will definitely consider them again in the future when I need another oil change. Especially considering my long time auto shop/ mechanic hasn't checked my cabin filter since God knows when.Thanks again to the whole crew, you make a great team!
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March 2024 by Marlena Miller
Stop lying to swindle more money out of people. You get paid to be there regardless so why ruin someone else’s day over it? Do better.
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March 2024 by SBuzz 16
The crew is awesome. Great work all around. Much better than the dealership. I am locked in for future services.
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March 2024 by Austin Arndt
Amazing guys. My skid plate fell and started dragging while driving and I pulled into Valvoline closest place and they instantly took care of me no questions asked. Ended up zip tying it back up for me so it’s safe to drive. Can’t thank them enough will be back!
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March 2024 by Madhav
Great service
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March 2024 by Mark Emerson
Waited in line for service, and then watched them start removing the tires from the car ahead of us. They really need to have a plan for thisMy only alternatives were to back up and move into one of the other two lines or go homeI went home
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March 2024 by Alison B
Fast and super friendly staff. Great job
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March 2024 by Lawrence Ancrum
Busy place...good staff.
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February 2024 by Farooq M
Never ever go back to this location rude customer service and bad bad management I don't recommend you go there ???
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December 2023 by TEEK
I had never been here before and it was such a great experience! The guys were awesome and helpful, plus my dog loved them! The whole process was fast, easy and affordable. They checked everything, made suggestions but were not pushy or judgmental. Very impressed!
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December 2023 by Andrew Meyer
Once in the bay after a 40 min wait, valvoline told me they couldn’t get the skid plate off, took 25 min before telling me. Went to a different place and they pulled the skid plate off no problem and found that the oil drain plug was stripped out. Would not recommend this location.
