-
November 2023 by Alex Montoya
I would not recommend this bank. I've been a village bank customer for my business for over 1 years. There banking app is from the stone age and lacks so many features. Also, you would think it's easy to see my loan for this bank on mobile or on my application, it's not. I was told it would be added and someone from the bank would call me, I've called several times for this and no one as helped. The rep is always out of the office and never calls me back.I did not have a good experience with my loan rep. He did not seem like a good communicator for my needs and in one of my first interactions, they quoted me a price, then changed my quote without consulting me so I felt like that was how they operate going forward and I haven't been to far off. When I call for customer service, the reps are hit or miss. Some times I have to deal with inpatient reps and it's irritating because I'm a very calm person in general but my last few interactions have led me to this poor review of my experiences.
-
April 2023 by Nora Tumberg
why close old world pizza without giving them any notice? highly saddened by this:/
-
December 2022 by Good News
WOW. Talked with Steve one of the bankers for village bank. Said he would call me bank. Never did. This truly shows that other comments on here are true. I suggest finding a bank that respects your business and time, because clearly Steve and Village bank do not.
-
July 2022 by Tim Bromaghin
I've been banking there for years. Kristy treats me very well. I think she's very very good at her job..I really like dealing with her. Very professional
-
November 2021 by Scott Euerle
Dana Kinde is awesome to work with for commercial loans. Intelligent, communicates well, and attentive to detail.
-
November 2021 by Keegan Austin
been banking here for years. the customer service keeps getting worse and worse. I will be closing all my account there and will be going somewhere else.
-
May 2021 by Ben Freedman
A true community bank that puts the customer first. Really impressed by their team’s mission.
-
April 2021 by J Stu
Great people and a great bank!
-
January 2021 by Matthew Lloyd
Absolutely ridiculous that they are closed on Saturdays!!! What kind of bank are you! What a joke
-
September 2020 by kyle cassity
Have always been friendly.Over the phone and in person.Been banking with them for 10+ years.
-
May 2020 by Melissa Breitenfeldt
The people at Village Bank helped us with our PPP loan applications and were great at communicating as much information as possible given the situation.
-
April 2020 by Ashley Swenson
Worst customer service I have EVER had from a bank. I have had more issues with this bank then I have had at any other bank!
-
April 2020 by Angela Plaisance
We've been happily banking here for 6 years (East Bethel), but most recently they helped us get a business loan during this covid-19 era. They were all fantastic, but most importantly they treated our small business as any other business large or small- SO many other banks prioritized large businesses and really hurt small companies- Village treated us swiftly and fairly- thank you so much!!!
-
March 2020 by Erika Hansen
The St. Francis branch was wonderful in assisting us in getting some documents notarized. They did multiple documents free of charge, and they were very accommodating. No appointment needed! Thank you for your help!
-
January 2020 by Allen Jorgensen
Very personable staff very good service and promptly addresses problems.
