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February 2024 by Nicole M.
Angel was our cashier last weekend. Great service, very friendly and helpful.
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January 2024 by MR. SCAR
Oh how the mighty have fallen
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December 2023 by Jodi Williams
I tried to return 2 orders in-store. One order contained an item for exchange. I was told by the associate that I could return the "exchange" in store and the updated item would be sent to my house. long story short, I've been on the phone with various abercrombie associates for 45 min to correct both actually getting an exchange and now getting my refund as I received no email confirmation on a refund. Pls train your associates.
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September 2023 by M G
Strange selection of clothing now as though they lost their identity. Amazing fitting rooms, however!
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August 2023 by Andrew Van Heest
Excellent customer service.
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March 2023 by John Svoboda
I made a purchase of the sweater in the photo on December 19 at the MOA Store as a gift for a family member. I was in town from out of state. In less than two months the stitching along the v-neck came completely unraveled. I placed a whit wash cloth under the area to show the separation. I called the store and both managers refused to assist me with a return. Very poor quality products and equally poor customer service.
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February 2023 by Corrie B.
This is not your early 2000s A&F. It kept everything we loved back then. The on-trend styles are comfortable to wear with quality without the luxury price tag. I also loved that when things went out of season they were properly discounted to a very competitive price. The store looks nice and fresh and organized well. I have never seen fitting rooms that let you change the lighting to fit a scene, for example, you can see what your clothes will look like in the lighting of a campfire. That is unreal.The lights have come up a bit and your shirt won't smell like the store for a week after purchasing but I think I will live. The customer service is so much better. They are helpful and really want to answer your questions and help when they can. I believe they are attempting to be more inclusive and I almost fell over when I saw them selling maternity clothes online. I never thought I'd see the day. Check the prices of the jeans!! I have gone up to the register multiple times and what I thought was going to be $60 - $80 was actually $18!!! Typically they are not the newest freshest styles. Maybe older inventory that got lost in the mix. You will NOT find these prices online. Speaking of online they will absolutely price match if shortly after purchasing the item you purchased is discounted online.
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February 2023 by Andrea W.
Received a pair of jeans as a gift and they ripped almost immediately. Chatted online with customer service who told me I could do an even exchange in store without a receipt. Drove 45 mins to the store only to be told I couldn't do it and that there was nothing they could do. Now I'm stuck with a $100 pair of poorly made jeans and I had to deal with terrible customer service. Wouldn't recommend these cheap products or this brand in general to anyone.
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December 2022 by A Todd
Very racist place to shop. I have been to this store a few times and each time, I was followed around the store. The last time, I was boxed in by three employees. I could not understand why, as every time I shop there, I spend no less than $500.00 for my son. The last time, I asked the girl who was literally 3 feet behind, if she needed something and asked her why she is following me around. I told her I had $190,000 in the bank and I can buy the inventory on the floor, plus pay her measly salary that she makes a year.Stay away from this place. They are racist. Find someplace else to spend your money.
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December 2022 by Andrea Todd
Very racist place to shop. I have been to this store a few times and each time, I was followed around the store. The last time, I was boxed in by three employees. I could not understand why, as every time I shop there, I spend no less than $500.00 for my son. The last time, I asked the girl who was literally 3 feet behind, if she needed something and asked her why she is following me around. I told her I had $190,000 in the bank and I can buy the inventory on the floor, plus pay her measly salary that she makes a year.Stay away from this place. They are racist. Find someplace else to spend your money.
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December 2022 by Amanda Bounting
The store was very disorganized and messy. I've never seen it so bad. I would not recommend it to anyone. The flow of the store needs to be analyzed and thought through.
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December 2022 by Vaidehi Phase
Nice collection but not properly organized. Heavily crowded.
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August 2022 by Russel
When we go inside the kids section i see one guy who greeted customers with smile and asking us if we need help.kudos to him i forget his name but his hair are curly.i feel that he always have good vibes at work.
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August 2022 by Satyam Valluru
Good place to shop the branded items from A&F. Watch out for special discounts available during long weekends.
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July 2022 by Cameron B.
Abercrombie has definitely revamped their stores. The lighting was a little dark, and the offerings seemed scattered and disorganized. There are a lot of options though.
