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March 2024 by Sam TaBelle
I walked into the Aveda store at the Mall of America and immediately felt a sense of ease and calmness. I met with Mary who helped me find some curly products for my hair type and texture. She was so fun and knowledgeable, and I love when you can for a connection through hair care! I think the customer service from the whole team was outstanding and I highly recommend if you are around the mall to check them out :)
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October 2023 by Danni Askew
The employee helped me find exactly the products I was looking for. Very helpful answering all of my questions - great customer service!
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September 2023 by Kelly Turner
Dusty & Justice made us feel so welcomed. Their knowledge and experience was most helpful, both listened to our hair issues and served tea with most respect to us. It was a warm feeling and we enjoyed the experience. Great job! Keep up the great work and we look forward to seeing you there on our next trip. Having knowledgeable personnel that were licensed cosmologists is key to your success ?
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June 2023 by B.E. Lindsey
I spent way too much here. The customer service was amazing. I loved it and will be back.
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June 2023 by Meena H
Justice made great recommendations, provided samples, took their time, and made sure I could order from the store since I don't have a local Aveda. Great service.
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July 2022 by Kristine
Called ahead and picked up my order at mall of America. Nice extras of samples of products. Arrived home and realized charged too much on my receipt.. called and they quickly reviewed the sale and credited my credit card promptly right over the phone. Super service!
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December 2021 by maya amaya
Dustin, Alex and their manager kes, have been absolutely amazing! Perfect example of excellent customer service!
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August 2021 by Iris Monahan
Stopped by to ask for recommendations for a gift for my mothers birthday and the AMAZING representative (wish I had asked her name!) was so helpful and fun to chat with. Made my mom’s bday super special- THANK YOU!!!
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August 2020 by Deb
I still love it, even without the sample bottles to smell and test out. I miss the small cup of complimentary tea, maybe some day again. The scents are so awesome, it's hard not to have more than one favorite.
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February 2020 by Becca Peterson
Great staff that know the products and the best for you. Manager Kess was so kind and professional.
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February 2020 by dan beck
Top line hair products
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February 2020 by Deanne Z.
I've never been to an Aveda Store. I have heard great things about their products and saw a sign advertising services (I didn't even realize they were supposed to be free when I first walked by and they were closed). I came back once they were open, and before I even said anything, she goes "No free massages today, 2 people called out) as I was browsing. Unprofessional. No matter how short-staffed I have been at work, you don't tell the customer that, and I DIDN'T EVEN ASK FOR A FREE MASSAGE
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January 2020 by Ryan C
Much rather help other people that came into the store after me . I’ll take my money elsewhere I highly suggest you do as well .
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September 2019 by Deanna Berch
I was at the mall this evening and fell with my coffee in hand outside of the store. My friends and I walked into the store to purchase some items and I walked over to the sink just to rinse the hot coffee off of my arm. The employee told me only employees were allowed to use the sink. She didn't offer a paper towel or wet rag or anything. My friends put their items back on the shelf and we left. I will never be back into that store. She was extremely rude to us as customers and I think if a CUSTOMER has burning coffee all over their arms and just fell outside your store...the least you could do was let me use some water out of your sink. I will never give that store my business again.
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August 2019 by Sam Taweel
Great customer service
