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November 2023 by Ashley Caswell
We came in to get our 4 year olds ears pierced today, Mikiah was absolutely amazing with her. She did not want to finish after getting her first one done, but because of how kind and sweet Mikiah was, we eventually got her to tough it out and get her second one done. I highly recommend coming here, the employees really made it a good experience besides our drama queen being a little much about getting her ears pierced lol.
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November 2023 by Andrea Pisarski
Hannah and Makiah were awesome! They went out of their way to make us comfortable through the whole experience. They deserve a raise!!!
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October 2023 by Joe Brown
Beautiful experience! After visiting several locations found the Claire’s on second floor at MOA (Mall of America). The young lady was very professional and mature the previous 4 locations we visited were not. She was knowledgeable at put my son at ease. He didn’t expect or even notice either piercing until she stepped back. I definitely expected some tears instead I got a smile from my little man. Thank you for professionalism and passion for your work.
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October 2023 by Christopher Rocco
Hannah was awesome. The gems from my daughter's ear piercing came out of the mountain and she replaced those and didn't give me a hard time about it at all. Awesome and play very easy to talk with very friendly five stars six if I could leave it
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July 2023 by Caraweelo Araweelo
Today at 2:35 pm to 2:40 pm. Second floor in mall of America.The store should watch the camera! 07/22/2023.. Somali girl with jewelry in her hands !I was in the store trying to shop different colors of necklaces. And the african American lady came to me and told me to put it back each item where they belong, if I am not paying it, and I was like I am paying these all. And she was like oh. And walked away. I went back to her and ask her why did she ask me to put it back so do I look like to you someone who is stealing the place ! And why was I the only one you spoke with in the whole store. There were like 20 different people in the store why me only because I was the only minority person in the customer ! She literally got close to me and try to jump at me! Another store worker came into stop the argument and asked me to leave ! And tried to hold back the other staff! Can you imagine store worker trying to jump to customer!! I literally went to another store bought my jewelry less cost and with dignity!
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July 2023 by maryann. adan
Two of the store workers literally were rude to one customer in today..the other one tried to jump to customer but the other one was in the middle! Actual fight with customer and cursing out ?
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April 2023 by Cunty Doll
very rude customer service. Would not recommend coming here again.
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March 2023 by TaTyanna Hesser
i went in one day, enjoying my day when i see these two grown women bombarding and intimidating a young lady, a fellow coworker, adding that she’s incompetent and that people like her aren’t fit to work at claire’s. expecting her to know what “people like her” meant after her inquiry they added “i think you know what we mean” from my understanding and talking to this girl she’s leaving this job, which AS SHE SHOULD, and those two women were her district and store manager. extremely disgusting preformance by women in charge and in the least should not happen on the sales floor. and i also had to come back into the store to buy my niece a gift, i hate the idea of having to return but i had to, the woman in green quite literally followed me around the store with no shame at all. claire’s need to get it together because if i have to go back and witness something like this or treatment such as this, things will be escalated and claire’s will be sued.
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November 2022 by Didi Muncaster-Wright
Such friendly manager who pierced my ears. Excellent range of products
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July 2022 by Cindy Moua
My little sisters found alot goodies here and even though they were short staffed all was good.
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July 2022 by vanessa garcia
Hours are wrong. They close at 7 pm not 9 pm
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March 2022 by Dior Browne
I have tried 2 times to bring my children here to get their ears pierced and the same woman, continues to try and dictate what type of earring that I get for the piercing. She upsell to the $70 dollar earrings and tries to make it policy. I think it’s very unprofessional and really unrealistic. I went to another Claire’s and paid for the earring that I wanted and it came nowhere near $70 dollars AND the earring are just fine in my childrens ears. This particular location needs to do better.
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January 2021 by Stacy
My daughter and I both got our second set of ear piercings today. The people working we really nice and helped my daughter find a piercing option she could afford. The gal at the register was kind to me and my kiddos when my younger child was being a bit of a pest. I felt good as a mom, like another mom understood. Thank you to the two women and one gentleman who helped us today.
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August 2020 by Maria Jones
The lady who pierced my daughter and my ears was great. So was the cashier.Warning - I learned after to not get your ear cartilage pierced with a gun - ooopsAlso, I paid extra for the Elsa earrings for my daughter. The Elsa part came off within a week on both earrings, now they are just regular silver circle earrings. They offered to give me a new pair, but I wanted some money back, as her earrings can’t be replaced for 3 weeks.Don’t get the frozen earrings!!!!!!
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February 2020 by Tiara Palacios
There is backpacks and backpacks are something that i am basically addicted to
