Coach is a global fashion house known for its leather goods, located in Bloomington. Customers consistently report excellent and memorable customer service. Staff members are described as friendly, helpful, kind, and knowledgeable. They provide attentive service even during busy times. Several reviews highlight staff going above and beyond to solve problems. This includes expertly handling online order issues, helping customers select items like bags, watches, and cologne, and carefully managing exchanges for damaged or imperfect products. Staff are noted for their patience, allowing customers to try on several pieces, and for their attention to detail in resolving concerns. They are also personable, providing a pleasant and often humorous shopping atmosphere. These positive interactions frequently turn a customer's experience around, leaving them very pleased and planning to return. The store offers customization and repair services for bags alongside its products.
Not all the accessories but it was cool because I had to see coach at moa
June 2025
Knowledgeable staff with a visually appealing assortment of diverse staples… great charm collection, too!
September 2024
Nichole solved my online order issue with kindness and understanding. I was having a hard time working with the online help folks and she listen to me and solved my problem very quickly.
