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March 2024 by Jim P
Gotta love Legacy Concepts who is a multi-unit Dunkin Donuts franchisee throughout the Twin Cities with locations in Richfield, Plymouth, Bloomington, and I think U of M. The stores are clean, the employees are friendly and professional, and I've never had a problem with my food and/or beverages.Got my usual powdered vanilla cream donut and unlike other Twin Cities bakeries ( you know who you are ?) they actually contain filling inside of them. Took the other donuts to a friend and that brought a smile.
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January 2024 by Brent Johnson
I ordered through the app. Right after picking up my coffee and donuts, I felt the cup was "light." When I opened it, the latte was only 3/4 full, with no whip cream, etc as ordered. The donuts - delicious, $6+ coffee, B.S.
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January 2024 by Ice Cube
No one cares bout yall comments lmafoo ?? go cook and stop complaining ?? especially u
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January 2024 by Katie B.
My bacon egg and cheese muffin was frosty cold in the center. Gross!! No refund unless I go back in person. Not ok. They had 1 other customer, non peak hours, and zero excuse!
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December 2023 by Valerie Praska
I ordered from this location through DoorDash and was disappointed with most of the order. My large iced cappuccino was only half full and had no ice at all. I realize that if it had the ice it would be full but no ice. It also did not taste any where near how it should. No flavor. Just coffee. I ordered it with coconut. My hot matcha was warm at best and absolutely disgusting. I couldn’t drink it. And my loaded hash browns, no bacon were so salty I couldn’t eat them. Very disappointing
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September 2023 by Cherise Fillinger
Great job with my large order of 5 dozen.
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September 2023 by George C.
My wife and I love Dunkin' Donuts, but beware of this location. They are not very sanitary. My wife found a strand of hair in her donut sometime last week.
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September 2023 by Dave A
I was so pumped to have a Dunkin nearby but barely go anymore.Coffee is okay, but it’s clearly evident why they took “donuts” out of the name. They’re so so bad. This mornings were literally ice cold like they came straight out of the refrigerator from yesterdays batch. Cub’s are about twice the size and fresh
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September 2023 by Gwen Lewin
They never seem to replace the donuts once the items are being sold. I asked the service person why they relace the donuts as they are being soldrestock and the response was "We are supposed to, but we have a lazy manager".
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August 2023 by Ronaldo Soares
I ask for a extra shot at expresso every time on my coffee and they never do it, and I also ask for 3 splendas, but my coffee keeps being too sweet, until I saw that they have a big container of splenda, so they just eye ball it.
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August 2023 by Sherri Hanson
Disappointed. The order taker spoke very quietly, even after being asked to speak up. We ended up leaving without ordering.
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July 2023 by Michele Myran
The coffee is amazing! The donuts are fantastic! But you seriously need to try the mini hash browns/mini tots!! How do they get that smokey flavor in them?!?
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June 2023 by Mark Peterson
It's Dunkin' what do you want for a review? Staff there is always amazing, friendly, and quick.
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June 2023 by Mark Becker
terrible service, unfortunately the wait times for simple menu items are way longer than any other establishment in the area. this morning I was asked by the manager to pull forward and he would bring my sandwich out shortly. I waited, and watched as he brought out food for other customers, until I finally had to go inside and ask for my food. He had the nerve to act annoyed that I wanted my sandwich 15 min after he said he’d bring it out. No apology, no thank you for waiting, just indifference.If you choose to waste your time and $ on this over priced food, don’t let them pull you forward or you will likely be waiting for food while they forget about you.Cub bakery is next door and has better donuts for less money. This place has been terrible since they opened and continues to provide terrible service and marginal products.
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June 2023 by Mark B.
terrible service, unfortunately the wait times for simple menu items are way longer than any other establishment in the area. this morning I was asked by the manager to pull forward and he would bring my sandwich out shortly. I waited, and watched as he brought out food for other customers, until I finally had to go inside and ask for my food. He had the nerve to act annoyed that I wanted my sandwich 15 min after he said he'd bring it out. No apology, no thank you for waiting, just indifference.If you choose to waste your time and $ on this over priced food, don't let them pull you forward or you will likely be waiting for food while they forget about you. Cub bakery is next door and has better donuts for less money. This place has been terrible since they opened and continues to provide terrible service and marginal products
