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February 2024 by Elizabeth Nowak (QueenBrimley)
Went to shop here Wednesday with my husband (who’s in a wheelchair) and we were both extremely happy by how well spaced out the shelving is. Made it so easy to maneuver around and shop. The staff were extremely helpful and friendly while we were trying to find my husband some Air Jordans. Thank you.
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January 2024 by john appleseed
Blown away by the customer service. Everyone in the store was super nice and helpful and it was crazy busy. My wife is slightly handicapped and has a leg brace and they were very patient. I hate MOA but we for sure will come back to this store!
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November 2023 by Adam Godes
Third floor (Remodeled Store) Heavy set Manager Matt.. You need to learn better Customer Service skills. Just because I asked a question about a pair of shoes that I didn't know about, you scoff and walk away... Do you have any idea how irritated that will make most people, including me. Just because the newly remodeled store is fantastic doesn't give you the right to treat people like they're stupid.I truly wanted to take the time in this review to rip you a new one, but I will do my best to keep it proper.Remodeled store looks great, plenty of room to move around comfortably, selection seems to have grown and a large selection of today's clothing.Foot Lockers has been around for 30+ years and has always been a go-to for most Minnesotans, but if you only hired people like Matt, I'd never go there again.
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September 2023 by Arzoo Behsudi
The WORST customer service you'll receive in any retail store is this Foot Locker. Quinta at this location is beyond rude and confrontational. She shouldn't be allowed to interact with human beings let alone be in a customer service role. She was extremely argumentative and plain disrespectful. No decency. Shay Bae was helpful and processed my transaction but I will NOT be back at this store. Most the employees act like they don't want to be there.
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September 2023 by Jawad Behsudi
Quinta at this store should not be allowed to interact with customers. Her level of unprofessionalism and disrespect towards customers is beyond unacceptable. They must've been desperate to fill the position.
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September 2023 by Reach Afghans
TERRIBLE customer service. Quinta should be fired. Employees here seem to hate their job.
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September 2023 by harry Gorman
Waited a full fifteen minutes while employees talked to each other then terrible service and took anther fifteen minutes to checkout one person ahead of me I would have walked out without buying shoes but they absolutely wouldn’t have cared and my kid wanted shoes so for the final time in my life I bought shoes first floor moa footlocker
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August 2023 by Don Paulsrud
Great selections but a bit pricey. Very helpful staff.
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July 2023 by john harvey
they got some good deals but its all on stuff like new balance, champion, under armour etc but I think they are justifying extorting people for shoes that they could find cheaper on amazon or ebay
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July 2023 by Richard Alberts
The House of Hoops on the 3rd floor has the best collection of Jordan's in the Twin Cities that usher consignment or specialty. Super happy with their stock. Don't expect specialty store stock but definitely more then the average place. Luckily they had my size. Great staff. Cool atmosphere. If you're looking for Jordan's and don't want specialty store prices go to Footlocker @ MOA.
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March 2023 by james miles
Nate, the manager is very unprofessional and rude. He is not passionate as a manager and don’t understand when you have an issue picking up shoes. He does not need to be a manager.
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February 2023 by L. Bobby Johnson
Awesome customer service, great location, beautiful store. Inventory secure and great variety of options.
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January 2023 by diann gorton
The associate didnt seem to enthused with her job and didnt even care checking us out on a machine on the floor . she might as.well went home her name was jasmine on the receipt.
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December 2022 by Jeremy Bokonyi
Came to the 1st floor location today for Black Friday. They have one cashier working and 8 other employees standing around.
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November 2022 by Max Casson
they would not let me return shoes I wore once. Employees were very rude and unpleasant as well as managers. Very bad establishment.
