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January 2024 by Ramiro M Diaz Rodriguez (Gumaro)
Good please
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January 2024 by Erica Nichols
Love the sales and that they have plus size area
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January 2024 by Ruvieanna Mireles
racist manager working tonight 01/06/2024 at around 830pm! I can’t remember her name but starts with an L! Myself and 4 other women were in the dressing room with multiple items and the manager on duty decided to target the two minority women by asking “if she could take the items that they are buying so they can ACTUALLY pay for them” she was obviously racially profiling the women of color at the store tonight because I have NEVER been asked this and was not asked this while shopping and I had like 6 items. That is just so disrespectful to say. She needs some training and maybe even let go because she not only profiled them but handled the situation by saying there was no manger on duty when the ladies asked for one and then proceeded to laugh in their face! Just disgusting. Do better MOA forever 21! Shame!
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November 2023 by Charlotte ThaiThai
Walking around the store for 5 minutes to find a cashier or staff. Until we had to go down the lower level and found two staff standing around. We asked if there was anyone working for registration and was told to go back up to the escalator. There were a couple of Young's girls, couldn't tell at all if they were working or shopping . On the first floor clearly didn't knowledge anyone if they wanted help or anything. Finally get someone to the register. Took more time to find a staff then to shop at this store
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September 2023 by M G
Lots of fun stuff to buy and try on but this store is filthy and the workers try their best to pretend they are busy with other tasks, even though they are shuffling their feet.
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August 2023 by ShiQuela Barnes
Plus size options, but not the cutest or greatest especially compared to online. Staff is thin and hard to identify who is staff.Lots of clearance but mainly xs, s. Found nice sweaters for my husband. Took a while to get checked out at the register.
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August 2023 by Sammie M.
Bright and clean store. Large selection and easy to navigate. Employees at checkout didn't bother to smile one time and were not helpful throughout visit
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June 2023 by Sarah L
Won’t ever shop here again! I don’t like sharing the changing room with women who wear lipstick but also have beards and hard ons. No thanks!
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January 2023 by Breanna Horn
They are slow as hell ringing people up at check out in this store .I go here all the time as I love this store , but my god every single time the line is huge and they take their Mary little time scanning clothes , and bagging it. It’s almost like on purpose .I don’t think they are friendly out all . The ladies at least . The guys are nicer if you wanna say that
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January 2023 by Scott Tree Man
A decent store but absolutely no where to sit and wait. Not even out in the hallway for a long ways.
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November 2022 by Gynn Cha
Not impressed with my service!!! Jenemah has the worst customer service she does not greet her customers! I dont know if she hates her job what so ever or having a bad day but it doesn't hurt to smile and greet your customers!!! I love shopping at FOREVER 21 everyone that works there are super friendly accept JENEMAH. The cashier named LIZETTE deserve a raise her customer service is 100% satisfied.
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August 2022 by Christine Lainberger
Hello kitty skirt was our mission. Couldn't find found all the other items.
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August 2022 by Patricia Montgomery
My pre teen daughter and granddaughters love this store
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June 2022 by Quincee Thompson
I bought 100$ worth of things and literally everything broke in some kind of way. It’s like it was a kids project or something made with Elmer’s glue. I called and asked about how I could get reimbursed and the manager gave me attitude. There is no value to those clothes. I will never be purchasing anything else from you guys and I wish I could give zero stars. The glitter belt that I bought is one size fits all and it broke within 5 min of me having it on. I don’t like giving bad reviews but the fact that I couldn’t even get an understanding individual on the phone? That makes it ten times worse.
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May 2022 by Christina Schanhofer
I typically don’t write reviews but I took my daughters into this store tonight and the girl checking us out was so disrespectful. I thought it was in my head until she threw my bag at me after I payed. My daughters noticed her attitude too. This girl does not care about her customers or her job.
