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November 2021 by Jennifer Sopsic
I’m laughing about some of these reviews calling the clothing here old women’s clothing and perfect for the Karen’s in your life. Well, I’m 49 and while much of the line might not be for me, I love the other half. JJill produces good quality ready to wear articles that are very universal. I really like the MOA location as I am a fan of the manager. The staff is well trained, store is neat and organized and size runs are generally complete. JJill has terrific sales, however, it is difficult to find what you need when ordering online as they are often sold out. I’d also like to express some sadness that the Eden Prairie store location closed. I enjoyed a lot of spare time there.
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August 2021 by CISPOS
I’m laughing about some of these reviews calling the clothing here old women’s clothing and perfect for the Karen’s in your life. Well, I’m 49 and while much of the line might not be for me, I love the other half. JJill produces good quality ready to wear articles that are very universal. I really like the MOA location as I am a fan of the manager. The staff is well trained, store is neat and organized and size runs are generally complete. JJill has terrific sales, however, it is difficult to find what you need when ordering online as they are often sold out. I’d also like to express some sadness that the Eden Prairie store locate closed. I enjoyed a lot of spare time there.
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August 2020 by CDK
Amazing clothes and great prices. Staff is wonderful.
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July 2020 by John Maloney Sherrard
Old women's clothing perfect the Karen's in your life
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January 2020 by Marisa Rivera Lugo, Ph.D.
Talk about disappointment! Having worked at JJill and loving every minute of it I was extremely disappointed when I walked into the store to be ignored and when I asked for help I was not helped. The sales person pointed to what I was looking for which I couldn't find. She then pointed me in another direction and when she told me blue leggings were not carried in the store...I was about to ask if she could order them however, she was gone! I left disappointed at the lack of customer service. Poor customer service is a reflection of their manager and district manager (who by the way is a poor manager). They need to learn better customer service skills.
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January 2020 by Marisa R.
WOW!!! Was I disappointed when I went to jjill this afternoon. As someone who worked at JJill for 2 years I was surprised by the rudeness and indifference of the salespeople. I asked for leggings and told "oh you see that wall? That's where they are. " I went to the area the woman pointed to and I couldn't find any leggings. I went back to the woman and I told her I couldn't find them. She sighed and put her tablet down and went to the area where the leggings were. "Here are the black leggings." I told her I needed blue. "We don't have blue in the store " and she walked away as I was asking her to order them. My team would never behaved that way regardless of how busy we were. The woman was rude and definitely did not exhibit good customer service.
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September 2019 by Kay Match
Excellent shopping
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December 2018 by Fox E.
If you are envious of what I bought for Barbie here, then stop being Jilly. Why you Jilly, Boba Billy? Boba Belly Idol gets it, why doesn't she? In jokes. So much better than out jokes. (tosses hair) (flirts with boys) Located at the Mall of America, this is a pretty fancy expensive store for women's clothing and we like it a lot better than some of the other boutiques in the Mall, but at the same time their prices are on the high side so unless there's a sale on you can end up spending a lot of money here... and the clothes aren't really very scandalous - it's more like a little Boutique with classy and trendy stuff.
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September 2018 by Andy Simons
Nice selection and good service.
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July 2018 by Kari Arvidson
Great clothing, nice selection, very clean and organized store. I am EXTREMELY disappointed, however, on the service we received. We were kurtly greeted when we walked in, despite the fact there were only 2 other people in the store and we were never offered any help. Both employees basically pushed past my mom and me when we were trying to get to the fitting rooms, again no offer of help. When my mom found something she loved, we stood at the check out counter for 2 minutes while both employees had their backs to us. When one finally realized we were there, there was NO apology!!! She didn't even acknowledge we had been standing there. Neither employee was friendly in any way... I honestly felt like our presence was an inconvenience to them.
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November 2016 by Thumaty Daniel K
Good place for latest fashion shopping. Upscale store for women's shopping
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June 2016 by Laurie Dimmer
I walked into the store and two employees looked at me and walked away mumbling under their breath then proceeded to laugh. I felt like Julia Roberts in the one scene from Pretty Woman. Don't they realize that people might be on vacation or traveling through.