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December 2023 by Lisa Inlow
So many beautiful stone beads and many more kinds...
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November 2023 by Theresa Cooper
Looking for stones and jewelry this is your place
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November 2023 by Tate Brown
i went in here about a week ago, just now decided to write a review. i had been in there maybe two other times, and was profiled both times (i dress fairly alternatively) and was accused of shoplifting the first time i had ever gone in there. this past time i was verbally berated and belittled by the cashier for not knowing about their “system” (no one explained it to me). berated again for not being a member of the rewards program, and to top it all off- the cashier decided to make a very snarky and inappropriate comment about the scars on my arms, asking what they were with a sneer on her face. when i finally checked out a staff member stopped me and asked to check my bag. i will never come back to the absolute hell scape of a store. horrible customer service (not to mention fake crystals). don’t waste your money or time here.
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September 2023 by Taylor Balsitis
Honestly, the staff there are all amazing and super friendly. The store itself is beautiful and very well kept. Honestly, the staff make the expirence. There are some very talented individuals who will help with designing your own jewelry. Some amazing pieces put together in such a friendly and welcoming environment.
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September 2023 by Amelina Auclaire
I absolutely love the items but as I read the past reviews about racial profiling, it rang true to my experience today. I was told to get a basket and as I was looking around and trying on bracelets and rings, employees would stare at me and whisper to each other. They followed me around and pretended that they were organizing but I had a sense I was being stared at. When I looked up, my intuition was right. I'm a physician assistant, I can pay for my items with no problem. I've never even stolen in my life!! The items that I had labeled in the basket were returned with no purchase. I left feeling angry and embarrassed knowing that people would even think that I was thinking about stealing based on my looks! And if you are wondering what I wore, it was a plain tshirt and jeans, was that enough to make me look suspicious or was it my skin color!? I will never give my money to a company that employs people with racial biases!
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September 2023 by Grey Laine
Because of everyone's positive evaluations, I was eager to shop here! They offered me a basket when I went there, but I declined because I only wanted to shop (I wasn't picking up anything). As soon as I picked up a strand of beads, I went over and got a basket, and the staff came over and yelled at me rather than just telling me. My boyfriend could feel all the employees staring us down as I walked through the entire store. Because I thought the employees were impolite and keeping an eye on us the entire time, I decided I no longer wanted the strands of beads (shien is your best alternative). After selecting a few mushroom Crystals, I approached the cashier. picked up a couple of mushroom Crystals and went to the cashier. When I approached the checkout, she asked, "Oh, you don't want the beads anymore?" That's when I realized they were observing me with cameras.
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August 2023 by Nags E.
This place is home away from home. I love all the people that work here. Enjoy the jewelry making classes. Even as a beginner you are encouraged and guided. It's a one of a kind place that has something for everybody one of the highlights of the Mall!
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August 2023 by Howard L.
Overall it's just a Bead and decorative store. It's really pricey for what it's worth and a majority of the items are a bit pre made. There's definitely a variety to choose from. Staff is friendly, plenty of signs obviously telling you " do not steal, it's bad karma" which is factually true. Overall, this store isn't my cup of tea
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July 2023 by Tiffany A.
Disappointed in their customer service. My 12 year old daughter spent her own money to buy a ring. It broke in less than 24 hrs from normal wear. We returned to mall just for her to replace it. The lady working told her "you were told this when you shop here & when you buy from here that this could happen as they are stones, we don't take anything back". My daughter wasn't told when she shopped or purchased. Disappointed that my daughter spent her own money, spoke up for herself, & was disregarded.
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July 2023 by Chris Jones
Very cute store. And knowledgeable friendly staff. They helped me find exactly what I wanted and the prices were good compared to rest of the mall.
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July 2023 by Mandy KH
Oh my goodness a beaders dream come true!!!I could look for hours and keep finding new beads! I feel that almost anything you are looking for they will have or at least have something similar!Extremely kind, fun, friendly, and helpful staff!Prices range widely, some beads start at pennies to $0.35/each (lowest I seen I believe) up to $9/each~ but you have to consider materials, details, etc. I totally understand the differences and don't feel things are overpriced (& I work at a chain craft store so know the cost of beads and beading accessories).I don't make jewelry or work with beads bit still enjoy myself for hours in the store and walk out with a bag of gifts, decor, and beads (I have my daughter make me jewelry with, lol).It's a definite must if you love beads, jewelry, stones, geodes, or in a creative mood.Very fun store. I wish we had one close to home but it's our top 3 in all of MOA
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July 2023 by Branden Wolfe
The Lotus family is a wonderful group of knowledgeable individuals, respectively! Shelley, the owner, is the kindest and most generous soul you will ever encounter.You can find everything from dinosaur and dragonfly charms to genuine crystal, bone, glass, and ceramic beads from all over the world! If you visit MOA and want a keepsake item/souvenir from your trip, Lotus Beads and Jewelry surpasses all the MN themed stores around the mall; they even have singing bowls in the back left corner of the store!Seriously, this place is the best. You can ask for a sheet with the different stones, their properties, and colors. You can find Czech glass beads, Old-World African Trade beads (once used as currency), take classes, and build your own bracelet on site!Lotus Beads and Jewelry is the best store at MOA, by far! Just look at this unique wolf tooth pendant necklace and Lotus seed beads!Sincerely,Branden Wolfe
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June 2023 by Maddie
Horrible customer service. I have been to lotus multiple times beforehand, and I have recommended the store to countless friends and family members. But I will all inform them of the experience I had yesterday. I was looking for crystals , maybe a ring and some nice jewelry. I asked for assistance opening a glass cabinet and was told to do it alone, then I was told by a woman with dark hair behind the desk very rudely that I had to write what I got and how much it was (I was not checking out yet) then while at the checkout they told me I didn’t have a rewards account with them (I do have a rewards account) and she said I cannot use it (I was at the store less than a week ago, and used my rewards). Then when I had to repeat myself of that she magically pulled up my rewards account. Overall they are snarky and rude and don’t care about helping the customers find what they are looking for. They are more interested in having conversation with each other and judging everyone that walks in. I cannot believe that a store like lotus; would have workers that have the audacity to be so insensitive and rude to others. I am very disappointed and hurt. Go to a different shop for your beads and crystals.
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May 2023 by Nandhakumar Muthukrishnan
I love this palace. Whenever I visit this place, it gives me a good vibe.. people are friendly. They make good jewelry and also they give you information about the jewelry.
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April 2023 by Tabitha Bond
A wide selection of beads and crystals. Everything is very well priced and looks absolutely stunning. Be careful if you enjoy shiny things, as you may leave with a lot of delightful little trinkets.
