-
December 2024 by Tami Trinka
I’m not someone who writes reviews, but I had such a positive experience with Matt’s Automotive, that I couldn’t wait to write this review! When my car stalled on a busy highway, I had it towed to Matt’s Automotive because AAA said the business is “AAA approved.” The staff could not have been nicer to me in such a stressful situation. They could’ve diagnosed anything as the problem(s) and easily taken advantage of me. Instead, they were extremely honest and ethical, and determined it was a simple cause and totally inexpensive solution. I’ll now go to Matt’s Automotive for all of my car repairs, with total confidence in their honesty and competence.
-
November 2024 by Nichelle Larkin-Stiles
after being fleeced by a couple of other places in the area, I learned enough about car repairs to be dangerous. My attempt at fixing the problem myself went south and I had my car towed to Matt’s. They were super quick with finding the issues that had been the sources of a 6 month ordeal with my Toyota. The inspection report was incredibly thorough and helped me make an educated decision. They were kind, sympathetic, and got my car running as good as new. I will be returning to Matt’s for my routine maintenance and the additional work I need to keep ol’ Betty running smoothly.
-
November 2024 by Winsbeyond82
Great service! Comfortable waiting area. Will be back!
-
November 2024 by Rosemary Elbaz
Excellent customer service and very knowledgeable staff. I would bring my car back to Matt's anytime I need work done on my car!!! Very satisfied customer! Thank you for being there for your customers!
-
September 2024 by Denesh Persaud
This establishment provides excellent vehicle maintenance services. I had the pleasure of working with Brian and Chris, who demonstrated utmost honesty and professionalism. Their exceptional service and understanding nature make them highly recommended. I have entrusted my car to them for various repairs, and they have consistently exceeded my expectations. They even assisted me during a challenging situation with my vehicle.
-
September 2024 by Lorrie
Excellent all around!! Brian was phenomenal!! Fantastic customer service. Couldn’t be better!!
-
September 2024 by Ryan Maass
If you are looking for a no pressure technology forward mechanic, come to Matts! Scheduled online, brought my car in the next day, and had a diagnosis within a few hours. Unlucky for me, my 2007 toyota needed a lot of repairs. Brian called me, told me what to expect and to look over the quote from the diagnostic I had them perform.
Brian then called me back and went over everything and told me to just look at the quote and let us know what work we would like done. I appreciated this because there was no pressure. Laid everything out clear as day and gave me the option of what to repair. Brought in on a Thursday and I was back driving by the following Tuesday. Would highly recommend Matt's if you are in the Bloomington Area!
-
September 2024 by Kevin Anderson
I had an awesome experience at Matts. They diagnosed my vehicle and repaired it for a reasonable price. The employees were very nice and knowledgeable. I will be bringing my vehicle back to them.
-
August 2024 by Ali Stillwell
I’m a new client to this auto shop and called after my oil already needed to be changed- Matt’s squeezed me in asap and I’m so glad they did! The lounge area was spacious, clean and comfortable and the front desk staff Brian was SO kind and helpful.
-
July 2024 by Andrew Klein
I don't normally care to write reviews, but Matt's Automotive really came through today and I feel compelled to share my experience.
My local dealership wanted an outrageous figure for a short service job with expensive OEM parts, but fortunately Matt's Automotive was able to do the same service with the same OEM parts for significantly less, and they got it done same-day as well.
Brian specifically went above and beyond to handle what was a somewhat unusual service issue, and I was able to drive off the lot today with a car that's running as smooth as when it was new.
Having lived in Moorhead, I was a customer of Matt's for several years and had consistently received great service at a reasonable price. I'm happy to report that their Bloomington location meets the same standards, and I'm relieved that I don't have to search for a new reliable auto shop here in the Twin Cities.
Matt's nails the customer experience. They have a reliable and intuitive system for assessing your vehicle and selecting what services you want done. The staff is always very friendly and receptive to all my questions. The waiting area is welcoming and clean. And they're fast in getting you a ride if you need to be somewhere.
I've had a lot of negative experiences with other auto shops, but Matt's isn't one of them. They're a really tremendous crew that provides solid service, and I highly recommend them.
-
June 2024 by Sarah Shepherd
Communication was clear and timely. No high-pressure sales, truthful assessment, and allows space for customers making informed choices about their recommendations. All of these things I value in a car repair shop
-
June 2024 by Chuck Gilbert
2 hours for an oil change, and I had an appointment.
-
June 2024 by Denese Graham
I have had my 2001 Buick LeSabre for service at Matt's in Bloomington for many years. Cole took special care of my car and went above and beyond what most places would do when servicing a car. Thanks Cole your the BEST
-
May 2024 by Susan M
Highly recommend this place and the Team here. Friendly, professional and skilled. A great neighborhood garage.
-
May 2024 by Barbara Perrin
Jeremy was so knowledgeable, patient with explaining details of repairs needed. 5 stars all the way.
