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February 2024 by S L
Good deals but poor staffing. 20 minute wait to check out at 4 pm today because they only had one person at the register.
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February 2024 by Sakura
Prices are a bit out of my range (unless it's a good clearance find), but the clothes are good quality and look nice. I got a $200 winter jacket for only $40 so I'm stoked with that find. Staff were friendly too, and I liked the cashier that helped me buy it.
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January 2024 by Redfox12 g
The store was nicely organized. Prices ranged from very expensive to reasonable. They sell very high-end brands. I enjoy shopping here.
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January 2024 by Ji Park
Rude cashier associate older lady. Cannot process a return due to it being tried on. Of course you would wear it to see how it fits with other clothes. Then proceeds to chatter about the policy in a rude tone manner. Very unprofessional.
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January 2024 by Kimberly Palmer
Even though this place is such a mess, I can't help shopping here. I don't usually find much, because everything's so disorganized. They used to have a terrific shoe selection but now - meh.
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January 2024 by Jim F
Great deals!
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December 2023 by Derrick White
Customer service was good. Some of the prices for some items seem a bit high. There was a large selection of items, but minimal sizes to choose from.
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December 2023 by Lisa Carmichael
One of my favorite stores to shop at the Mall of America. Even after a busy weekend it looked good. Traffic was light and sales associate seemed friendly. Some of the associates were busy cleaning and folding. It’s always a great experience when I can find something I like and was given an additional mark-down at the register. Shopping at the Rack is always time well spent. Short check out line because it was Monday.
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December 2023 by tina beranek
This is the discount center for the department store. I was not expecting that from the research I did online before we traveled to visit this store.Although there were a lot of different items in the store, it was messy and reminded me of a good will outlet.The cashiers were nice and cheerful, and that in itself is hard to find these days.
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December 2023 by NATHAN BINGER
Everything is awesome ?
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October 2023 by Louann Goodnough
The Rack is a great place to find staple pieces of quality without the full price. Occasionally, I can find something a little special or unique, but this usually occurs when I'm not in need. Stopped shopping this location as it was messy, overstocked, and difficult to navigate. My most recent visit, the clothes were off the floor, I could move cloths on the racks, they weren't overstocked, and most importantly, the service was friendly.
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October 2023 by Stephanie Arthur
Store was fine - they had an armed security guard (with a gun) at the door. I understand the premise but I don’t feel like a rent-a-cop at a discount store is a safe idea.
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August 2023 by Lisa Mason
Lots of good quality clothes and reasonable prices. My mom, niece and I all had a good browse round here.
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July 2023 by Richelle Jarvis
Terrible customer service. My husband was harassed by an employee about him placing some sports coats down on a rack, so he could come find me to show me. Instead of the employee kindly asking if my husband needed help with anything, he instead starts yelling at my husband about how hard he works putting clothes where they're supposed to be, and doesn't want my husband putting clothes where they aren't meant to be. (Don't worry, we put them back when my husband was done showing me). I've worked my fair share of customer service jobs, and can understand the frustration that this employee feels on a day-to-day basis, but that doesn't justify the response he gave. This situation could have been handled way better.
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July 2023 by Shad Owen
Always nice looking store. Usually a great find and a few good ones.