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February 2024 by 김철범 (Michael)
It's a typical Nordstrom. There is nothing special about it.
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February 2024 by Gage Donovan
Good watch selection!
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February 2024 by Ed LeQuire
Great selection on men's ties
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February 2024 by Mr. Glaser
Went to Nordstrom tonight looking for cologne. A coworker of mine told me I should check out Creed because it’s worth the money and smells amazing. I went to the Creed stand and the lady standing there completely ignored me for a good 30 seconds. When I asked asked if I could get a small sample, she looked at me with this irritated look and made it feel as if it was such an inconvenience for her, or as if I was a young kid who just wants free stuff. I loved the cologne but will definitely go to a different location when I buy it. This was not customer service and does not deserve my money or business.
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February 2024 by Y Az
Long time loyal customer ,I was reported to the credit bureau for $198 late payment ,Nordstrom did have my authorisation for automatic payment ,no idea why they reported to the bureau, I did paid in full and I don't owe a dime and I called customer service to help me to reverse the complaint but Nordstrom staff don't care ,done shopping at Nordstrom including my wife ,kids,family and friends and I will tell and share with everyone what happen.
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January 2024 by Jose Torres
Awful customer service never coming again just left didn't even pay ladies in front on their phones n lines are long smh.
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January 2024 by Vitality Chiropractic
Clean and well stocked
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January 2024 by Kerry Loge
always super organized and great staff
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January 2024 by Gigi Marie
Free alterations on a first suit! Fun experience.
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January 2024 by Dustin Albright
I had a very alarming experience on the 4th floor customer service / package pickup counter today 12/19 at 11:37 am . I had 3 returns to do . I was initially helped by a very rude woman named Esme B. , 2 of my returns were on the same credit card , 1 return was on a different credit card that I since got a replacement card for , I asked Esme If I could put my return with the replacment card on a different card to make sure I get my money back , she said no , so I aked for a manager to approve it . she looked and seemed very upset , so Instead of calling for a manager , she helps the couple behind me . I stood there for over 10 minutes not knowing what was going on . When she was finally done I asked her why she helped the couple behind me Instead of finishing with me and calling for a manager , she would say nothing back to me . More associates came up at this point and they all started talkng in Spanish about me and looking at me very angrily . One of the other associates was named Feven B. I ended up calling the store from my cell phone and asked for a manager to come up to the package pickup area , bc not one of the 3 women associates would call for one ??? . Finally a floor supervisor named Mat C. Helped me . I explained everything to him , and instead of helping me , he proceeds to lecture me about credit card fraud and made me feel like I was a criminal trying to pull one over on Esme , Instead of addressing Esmes poor unprofessional behavior. I spend alot of money at Nordstrom and my experience today was appalling to say the least . Mat dropped the ball big time as a supervisor. Esme and the other employees talking about me in Spanish should be written up . It felt very racially targeted , like they dont like Caucasian customers . I will never shop at Nordstroms again after this . I will share my experience on social media so others can avoid a situation like this . I emailed the store manager Joe Greco about this , with no response!!
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January 2024 by Synath Tep
Hustle and bustle of the Holidays and the store remained calm, collective, neat, orderly, with service available if needed.
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January 2024 by Derrick White
Customer service was good. There were lots of selections to choose from. There were plenty of holiday specials going on.
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January 2024 by Joyce Kovacs
Nice quality items.
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January 2024 by Tracy Ostrom
My favorite store of all time.
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January 2024 by Brad Williams
Worst customer service in the men's shoe department. I ask if a person could help. He says yes. Then proceeds to pass me off to someone else. Like, wasn't I good enough to be waited on???......
