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December 2023 by Craig Ellebrecht
The clerk that we had was pretty rude he didn't seem like he wanted to be there at all he wasn't interested in learning anything that he didn't know and at the end of the he said well I got to go Stock shelves and just walked away.
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November 2023 by Mary Jo Lindquist
I went to the parts store today. Mathew was over the top helpful!!!! He did an amazing job helping me. He even went above his duty and help me fix my car !! I was very impressed!! Great job Mathew !!
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October 2023 by Giordan Williams
Jackie the AM, was super helpful, knowledgeable and kept it real and honest with me with my entire transaction.
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August 2023 by Vern Traetow
Spot on when looking for your auto/truck parts! They have alot in stock and if for some reason they don't got it. They will order it in fast!
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August 2023 by Stretchh fab
every one that works at this place plays dumb. They wouldn't know a 1/4 in bolt if you had one in your hand. There nice, they try to help, but they love to pretend there dumb so they don't have to do there job and know how to loom up parts.
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July 2023 by Lauren S
I was assisted by Jackie and she was so wonderful and helpful! I know next to nothing about cars and anything automotive. She helped me get exactly what I needed and she was so patient with me. Such a good experience. Thank you for making this so much easier for me! I know I can go to O’Reilly in the future for any of my auto part needs. Thank you!!!
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June 2023 by Michael Barrett
I needed a hitch ball lowered, but didn't have the tools to do it. I brought it in, and the manager took the time and his own tools to help me lower it. Fantastic customer-first experience, I'll be coming here for all my future automotive needs!
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April 2023 by Isabella Anger
The gentleman helping me with replacing my headlight was very kind and explained my options clearly. He was also able to change it for me. Was in and out in less than 10 minutes.
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April 2023 by Ryan Mattila
A great place with a friendly staff. I walked in and gave them my list of parts, and without any hesitation, they got me taken care of.
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April 2023 by David “Diamonddave” Logan
Very quick in and out Matt is an awesome guy to chat with took a spark plug in I was blown away because the end of the plug where it sparks was missing and the top of the plug you could pull that part off ever have I seen one do this
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February 2023 by Justin Zimmerle
Always good service and help with parts explaining things.
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February 2023 by Cathie McGill
They were very helpful and friendly! Great service
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February 2023 by Mariah Macon
They are always helpful when people come to them !
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January 2023 by Julia Bertrand
I asked my fleet manager what he suggested for getting a windshield wiper, and he suggested this location since it is down the block and said they will install them too.I entered the store and went to the counter. I explained that I needed a new wiper and heard that they would help put it on. The man said “no we’re not doing that today. It’s cold and I didn’t bring gloves.” I clarified that meant there was no one there to help me, and he confirmed there was not. Didn’t even try guide me to the correct wiper to sell. I said I wouldn’t be able to get home, so asked if he knew of any location that might help me. He said no, he doesn’t think any other place would help me in the cold.When I got back to my car, I called my fleet manager to see if he knew of another place. He told me about the store just a block away. When I walked into that location, it was like night and day. The employee greeted me at the door, when I brought up my needs he didn’t hesitate to say yes and check out my vehicle to see which wiper I would need. This also wasn’t a rare gem of an employee, there were multiple employees actively helping quite a few customers, both in the store and outside at their vehicles.To be clear, my negative review is not that your employee wouldn’t chance the wiper. I have no idea if that is the expectation of something they should do. I also don’t want an employee to be in a temperature they don’t feel comfortable in, if they feel it is dangerously cold. It was the dismissive response and lack of attempting to help me in any way…like trying to figure out the correct part.
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January 2023 by jean shankey
Fast effective, polite and they even did a free engine check..Knowledgeable.. I appreciate their helpfulness
