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February 2024 by Anne P.
I love this shop! Staff is always so helpful and pleasant! They go out of their way to assist you with finding products and with help carrying things to the car. Also, very patient with older folks trying to locate coupons on their phone!!!
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January 2024 by Kirstin Ellis
They are a little over priced, and I hate having to dig through containers of dead insects for my reptiles. But the staff there are amazing and friendly and amazingly helpful. The store is always clean and organized.
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January 2024 by Marie J.
Excellent place to shop for the fur babies. They had everything that I needed and more in stock. Staff was super friendly and fast.
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January 2024 by sue peterson
Nice neighborhood pet store in Bloomington, employees are the best!
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January 2024 by Robert Pettit
Friendly staff
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January 2024 by Dave Pluth
Excellent service with good prices. What more could you want?
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November 2023 by Rebecca Lafontaine
So very helpful. I think both people working were young and we're doing better than most adults recently that work in retail
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November 2023 by Jeramiah Cotter
This is the type of workers you hire? Discriminating against people of color. Customer accused of stealing even when they are SEEN physically paying for all their items. The lack of accountability is sickening. Having a male employee dressed in baggy clothing and sweatpants following and watching a female customer for 30 minutes is insane!This reflects the TRUE company values.To have an employee act in this manner and claim to be a supervisor is disgusting. To treat a customer like that truly ruins the experience, and relationship with the store. His behavior reflects what pet supplies plus Bloomington, the company condones this horrible type of behavior! Truly disgusted.
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November 2023 by Pad Dog
Love this location. It's fairly close to home and allows well-behaved, leashed dogs to enter the store. Sometimes, we'll bring our dog with so he can sniff everything and pick out a treat or bone for himself. The staff here clearly love their job, and they clearly love all the pets they get to meet and give treats to. Pet Supplies Plus has become our go-to for pet supplies, including cat food, cat litter, and dog bones, treats, toys, and Leashes/Collars.I'd highly recommend going here as they have frequent sales and a large selection of each product. I also recommend going here for quality dog bones. They sell these massive beef femurs that our GSD mix loves to chew on for weeks at a time. He's kind of a soft chewer, though, considering his overall size, so your results with such bones may be mixed depending on how strong of a chewer your dog is.They also have a dog washing station that you can pay to use to wash your dog in. Unfortunately mine is too much of a wus to handle the slightest stress of being washed in this unfamiliar space though so we have to wash him at home else it's a royal pain the you-know-what, but you may benefit from this if you live in an apartment or don't have a good spot to wash your dog in your house or outside.
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November 2023 by Dia Moua
My friend was being followed in the store, and was very concerned that somebody was following her around. She expressed her concerns to the cashier, and then all of a sudden the person following them comes behind the register. At this point, she realized she was being profiled. She then states that she appreciates and supports the business and she lives in the neighborhood. She wants to express her feelings of what just happened in the store that she was being profiled. She continues to empathize that they potentially might lose on a lot of customer if they continue this. At this point I’m just thinking what made this person decide to follow her ? What behaviors made him or her decide to follow her around ?What made me more upset was after she expressed her honest opinion and then he/she responded “did you steal though?” ??♀️??♀️??♀️??♀️??♀️ ???????????? I hope no one else expriences this for no valid and/or concrete reason.
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November 2023 by Priscila Ramirez
My friend recently had a very discriminatory encounter with one of the workers. At first, she didn’t recognize he was a worker and she was shopping for her dog. She wanted to browse around and noticed a man in a gray hoodie, sweats and a scruff beard was following her around. She went to a couple different aisles and decided to bring it to the cashiers attention. As she brought it up to her attention, the worker went up to the counter behind her and that’s when she noticed and felt discriminated against. He later made a unprofessional comment stating “did you steal then?” Directly to her. And she told him “did you assume I steal because I’m Asian?” And he said “maybe but that’s on you”. So he DID assume that she would steal therefore followed her around. If you’re Asian or anyone that is of color, please stay away from this store!!! Will be contacting cooperate once I find out their email and phone number!
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November 2023 by PaNhia Vang
My niece was followed by a stranger the entire time in the store. She felt scared and told the cashier about it during check out but turns out the stranger was an employee who profiled my niece for stealing bc she's Asian & he had the nerves to ask, "well did you steal?" & after my niece responded, "you assume I'd steal bc im asian?", the employee responded, "maybe". Wth? To stalk a customer and make them feel uncomfortable and then continue to make them feel even more uncomfortable at check out is terrible. This is her neighborhood store and she can't even feel comfortable in it. This employee is trash. He was wearing a gray hoodie, sweat pants & had a scruff beard.
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November 2023 by Emily V
Could give 0 if possible. A friend was shopping and felt she was being followed. turned out the person was a worker and she was getting profiled just because she was asian (there were no other POC in the store and the worker was not following anyone else). She was made uncomfortable in the store by the worker and when she expressed her discomfort and disappointment in being profiled just because she was asian, the worker who followed her then got defensive and said “maybe, but thats on you”.This is completely unacceptable and discriminatory. I hope action is taken against this employee on his ignorance and actions. This is a huge reflection of the company’s values.
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November 2023 by Angela Xiong
I do not appreciate people who makes anyone feel unsafe and the people who works here made a friend of mines feel unsafe and uncomfortable due to her being Asian by following her and assuming that she was stealing. Racial profiling just ain’t right.
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July 2023 by Janet Pierson
Very friendly staff, good prices
