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September 2025 by Jessy Payne12
Cinder was super helpful, full of information and super sweet. Her work ethic is impressive.
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August 2025 by Luke Winchell
Great service. Super friendly
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August 2025 by Michelle Mathias
The storage units are smaller than advertised. A 5x5 is actually more like a 4 x 4.5 which is a little frustrating. The prices are cheap enough that I won't complain too much (it's cheaper than literally anything else I've found) but the false advertising is not appreciated. Other than the size of the unit though, my move-in went well. The units are in decent condition, the employee Cris was very nice, and I was given the chance to look at the units before picking one. Just please show accurate measurements on your website!!
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June 2025 by Hatchet leoG
This is my first time ever using a public storage or having a storage of any type ! I believe it's love at first site I received very good help and service from Madi she answered all the questions I needed to make me feel real comfortable about having a wonderful storage space I really appreciate it and I will provide information to others who would like to have a storage thare !
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June 2025 by Arl Prop
Clean off highway access well lite and friendly.
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March 2025 by Letran T S L
Good service and very friendly, I felt very comfortable.
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March 2025 by Daniel Christenson
This gets long due to the sheer quantity of problems and evidence of mismanagement and corruption.
At the time of this writing, there has been no one in the office for 2 days (Thursday Jan 2, and Friday Jan 3)and no one has responded to my telephone messages. To make matters worse I cannot gain access to my stuff, neither with the app or with the touchpad at the gate. Either the code was changed without my knowledge, or there was a clerical error. My last access was in November, and I’m enrolled in auto-pay. Obviously this is not a good place to put your stuff if you like to have access to it. I’m at a loss to explain the positive reviews.
Update for Jan 15. There was someone at the office that day. He was friendly and tried to address my new problem. That is, there were no dollies. A plus at this facility is that there are long flat dollies like you find at a big box hardware store. They are essential for me since my locker is more than 50 yards from the elevator. The person on duty conjectured that some people were keeping them in their lockers.
The app was able to open the gate today but it took a few reboots of the app to get it to work.
January 22. Just when you think it can’t get any worse, it does. When I went to access some items from my locker, I found a water leak right on top of my electric chain saw, and its charger.
Still no dollies in evidence . The attendant claims there is one and people have been fighting over it.
January 29, elevator still out of service. The puddle has almost dried in the unit. I’m hoping to move out before the next big snow melt, and more possible damage,but without a dolly and an operating elevator I’m a prisoner.
February 14 the elevator was repaired after a week and a dolly is sometimes available. But new problems emerged.
I spoke with a district manager who tried to get me a reimbursement of rent already paid but what happened was the record of rent paid disappeared. Now I’m getting daily calls, texts and/or emails demanding payment of “past due” rent. Calls to rectify the matter have not sufficed.
Today I was lucky enough to gain access to my locker to remove the lighter and more valuable items. The heavier stuff I didn’t have the means to remove and the electric chainsaw was already destroyed. I left the lock off the locker. The threat of losing my stuff was becoming more real, and I had to cut my losses. I’m ashamed I stayed this long.
Update: The problem of alleged non-payment was resolved after some time but late
fees accrue and the calls and texts keep coming. No way to move the last three items out without a dolly or access. Fortunately, Jay, who has always been helpful, secured me a dolly, and got me a temporary entrance code and I was able to clear the remaining items to the dumpster.
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March 2025 by Tommy Powers
Booking online was a hassle. After I finaly got my parking space booked online cause there was nobody on site I got into gate and I seen there were 2 different size parking spaces so since there was nobody on site I had to call public storage just to find out I was not able to speak to anyone from the site.. I was roughly given the are where I would find my spot. I rented a 10'x25' and the spot didn't measure 10x25. I called customer service and told them I would like my money back and I was informed that I would not be getting all my money back I wasn't able to use the spot I signed for and it wasn't the size I was told it would be either.. I spoke to supervisor and ended up getting refund.. All that cause the don't provide the size spot they say they do. I generalized my experience
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February 2025 by Akouvi Dogbo
Jay is very nicest person in the store, she helped me a lot and make sure that I understand everything. Thank you Jay I appreciate everything 🙏
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February 2025 by Kossi Anani
Jay is super nice and she helped us out so much.
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January 2025 by Samantha Naslund
I had an amazing experience at this location with Madison, she was very helpful and answered all of my questions and concerns with a spectacular attitude. I will be coming back to rent knowing I can receive the highest quality of customer service at this location. Thank you!
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January 2025 by Ms. Dasie
I've used Public storage in the past and I've had a good experience. Great staff. Quick to responsed. Definitely recommend.
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December 2024 by Dhaha Nur
Nick is spectacular
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November 2024 by shafeia adly
Nick made it very easy to rent the unit. The place is very clean.
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October 2024 by Mister Memnoch
April is very professional and courteous. I would recommend this place to anyone.
