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February 2024 by annette fitzenberger
I went to your store on the 25th of this month bought 3 shirts, 2 of them still had the sensors on them!I thought only 1 of the shirts had a sensor on it brought it in to have it removed.There are no towers in the store entrance to aket you to the problem The woman sales rep. Asked if I had the reciet to remove the sensor and of course I did.She was rather cold and did not offer an apology. She just took the sensor off, and said have a nice day.Now I have to make 2nd to trip to your store to remove another sensor!This is ridiculous!I worked in customer service retail for 20 years, I have never run into this problem.I have been shopping in your store for several years and I think you guys need to get your "act" togethet!together! Thought ok So I can see one sensor but two!Too many mistakes!Now I have to go back w/ myvreceipt in hand and get another sensor removed!Unacceptable!
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May 2023 by Debbie Gatlin
Great prices need to sales plus size clothing at all locations and open up more then one cashier in each store.need more space in all stores.
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April 2023 by Colette Chandler
Finally found the shoe in my size & now only $13!
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April 2023 by Tonesha Blakemore
Don’t shop here. The man in the store will accuse u of shop lifting just because your looking for items. I had a horrible experience here. I came looking for a 5dollar pair of leggings. That I had in my hand and was profiled by the man by the door. All because I was walking around looking for a shirt or jacket that matched the leggings. Instead I got accused of being someone who shoplifted there 2months prior because I had a hood on when I came in the store. Never coming back. They are racist. Even the mall coo said he has lots of problems because the man thinks everyone’s stealing. They need to bring back the lady who u used to watch them thieves from her ladder chair.
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February 2023 by Tiana Scarlet
Urban planet has these guys beat. Rainbow has bunch of shirts that say I'm blessed In 2022 and it's 2023 yall need to have them on cheap clearance. Anyway yall go to urban plant on 2nd floor by jd shoes or rainbow time to up your game you don't even sale the pj sets like other rainbows this store was so much better when it was at where the walgreens is sense it moved its went down hill quick.
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January 2023 by april scott
I will never go back to this store ...terrible customer service..especially from the manager Ali !!!!!!
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October 2022 by Tabitha nr
Awesome prices and clothes that actually fit right and phenomenal service I highly recommend getting clothes here
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July 2022 by Pachia Her
I normally never have a bad experience coming to this store becuz it does have some really cute outfits for affordable prices.However, on June 13, 2022 @ 5-6pm I was about to buy a really cute shirt from there and they had a worker who might have been a bit inexperienced and was taking a long time to take care of a customer.Another customer waiting in line went to find another worker on the floor and ask if he could help out the struggling worker on the register. Now I don't know if the customer was rude to ask but the male worker working there that day had a very bad attitude and was yelling at the customer like "you don't need to ask me. You make me look bad etc." Whether he was a having a bad day or not, it was a bit uncomfortable to see.I ended up not buying my top and left the store ASAP.
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September 2021 by Amy Seabold
Going to Rainbow @ MOA was supposed to be the highlight of my day. However, this location doesn't actually sell women's clothing! Nothing over a size 6. I love your stores because of the inclusiveness, and this was a terrible experience.Cramped racks of boring basics and plain kid's clothes. No mirrors, no changing rooms, boxes everywhere in the back. No colors, no tiedye pieces. No hooks to get things hanging up high and no one around to ask. Overwhelming, cluttered, so disappointing. I'll stick to ordering from the website and returning to my local store.
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September 2021 by PumpkinSpice Whore
This was the most cramped store I've ever been in. I literally could not move around. So fair warning if you happen to have a cart/stroller or are in a wheelchair avoid this place because you will not be able to get through the racks. They did have some decent clothing though but no fitting rooms so you're taking a gamble on if it will fit or not. An the bags they give you for your merchandise will stain your hand blue and the handle even broke on ours and we only had 4 pieces of clothing in the bag.
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September 2021 by Punky Pumpkin
This was the most cramped store I've ever been in. I literally could not move around. So fair warning if you happen to have a cart/stroller or are in a wheelchair avoid this place because you will not be able to get through the racks. They did have some decent clothing though but no fitting rooms so you're taking a gamble on if it will fit or not. An the bags they give you for your merchandise will stain your hand blue and the handle even broke on ours and we only had 4 pieces of clothing in the bag.
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June 2021 by Sandy Pukay
Stopped in to get a couple of dresses. Fitting rooms are not open yet, and they don't even have mirrors on the walls so you can see how the item looks if you hold it up to you. At least you can take it back for a cash or credit refund.
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May 2021 by Amira Mays (Amira)
Poor costumer service rude employees.
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October 2020 by Thomas Gebhardt
Not ADA complient at all. Too packed!
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September 2020 by D. Dean
The store is designed and organized in a way that makes shopping very difficult. Clothing racks overcrowd the store- you can barely move in the space in between the racks. Once I worked through the disaster of a walk space. I struggled moving or viewing the full product hanging up because way to many were in racks. The store was over crowed and there appeared to be no employee monitoring crowd control.