My Credit Union is known for its excellent customer service and caring staff. Customers appreciate how staff members go above and beyond to help, such as quickly providing new paperwork or resolving issues with accounts. The location is convenient, and the credit union offers quick access to funds, with immediate availability for deposits, though larger checks may sometimes have a hold. Customers have transferred from larger banks and found that My Credit Union offers better service, a friendly atmosphere, and a more personal experience. Staff members like Leah and Mindy are highly praised for their helpfulness and dedication, making clients feel valued and supported. Overall, My Credit Union provides reliable financial services with a welcoming environment and attentive staff.
I have been a member for many years and am happy with MY Credit Union and the excellent customer service & support they provide.
February 2026
It is a frustrating that “Members’ Solutions” is so hard to get a hold of when they’re the only team that can address certain account concerns.
September 2025
I went in to put $100 into my checking account they refused to accept a US passport as valid ID I've been around the world and everybody accepts it but Richfield Bloomington credit Union and my credit union whatever you want to call it refused stay away
